Brazilian-Portuguese Language Specialist

Gabriela Machado

**** ****** ****** *** ****, CA 95123

****************@*****.*** - US mobile 1+650- 669-5166

Objective: To gain the position of Brazilian-Portuguese Language Specialist for your organization.

Key Areas of Strength

• Native fluency in Portuguese-Brazilian (PT-BR) with excellent English and Spanish language skills;

• Excellent content administration and analysis skills;

• Linguistic Quality Assurance (QA), Quality Control (QC) and

Localization;

• Self-driven with strong work ethics;

• Professional experience in Marketing and Sales;

• Efficient and Friendly Customer Care Support;

• Excellent communication, interpersonal, and teamwork;

• Administration, organizational and multi-tasking skills;

• Proficient with Mac, PC products and various applications;

Professional Experience

Video Inventory Analyst/Project for Google YouTube

Artech Information Solutions, San Bruno, CA – May 2015 – present

• Responsible for analyzing data for Brazilian-Portuguese, Spanish and English languages with exceptional quality and accuracy;

• Communicated with the video inventory team to improve processes and assisted with special projects;

• Classified videos and channels content according to all YouTube policies, age-restriction and video taxonomic;

• Troubleshooting, tracked content, documented workflow and provided support within a fast-paced global team.

• Gave recommendations to video classifications to engineers to update policies;

e-Publications Content Analyst/Project for Apple Inc. in Cupertino, CA

WeLocalize, Foster City, CA - March 2014 – November 2014

• Responsible for the Quality Assurance (QA) and Quality Control (QC) of the iBooks Store content curation, localization and linguistic testing for Brazilian-Portuguese, Spanish and English with exceptional quality and accuracy;

• Reviewed the iTunes iBooks Store ePublications data (metadata, translation, formatting, orthography) using testing tools in order to make it presentable to the end users and in compliance with Apple quality standards, policies and customer expectations;

• Tested multi-touch and interactive ebooks on the desktop and iPad;

• Reported bugs and glitches to concerned developer with detailed description;

• Issued tickets for metadata, data inside ePublications, cover art and processed tickets ensuring issues have been resolved.

• Inspected and flagged potentially problematic cover art and images inside ePublications;

Insurance Marketing Agent

State Farm Insurance, Michael Tirabassi’s Agency, Los Altos, CA - March 2010 – December 2011

• Provided prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification;

• Prospected for new business leveraging the power of the State Farm brand to grow client and office revenue base;

• Collaborated with banks on behalf of clients for matters of evidence pertaining to insurance;

• Customized insurance programs to suit individual customers, covering a variety of risks;

• Managed policy renewals and cancellations for a large agency clientele portfolio keeping a small percentage of cancellations;

Translator-Interpreter Volunteer

Ramin Mozaffar J.D., Santa Clara, CA - August 2006 – December 2008

• Managed verbal communication between law offices and Portuguese speaking clients.

• Interpreted at client meetings, mediations, and depositions (English-Portuguese).

Education and Certification

San Jose City College, San Jose, CA

Undergraduate Studies, pursuing a B.A. in Linguistics at San Jose State University / 2014 – present, San Jose CA

Workshops in Linguistic Quality Assurance and Testing

GALA onDemand Localization Association / 2013 – present, Online

Spanish Language Courses

Foothill College - 2015 – present, Los Altos Hills CA

Contact this candidate