Trevor D Grainger

**** ****** **** *****

Mount Pleasant, SC 29464

623-***-****

acswea@r.postjobfree.com

CAREER PROFILE

I currently work as a Recruiting Manager where I am responsible for the oversight of the development and Recruiting aspects of the company. I have the responsibility to establish and maintain relationships with businesses, community agencies and candidate’s. I am also responsible for meeting outcomes, measuring quality of work, implementing training and updating policies as measured against company standards, contractual requirements and performance measures. I have very good communication skills, I consider myself a people person, and I am very customer oriented. I am proficient with Microsoft programs such as Word, Excel, PowerPoint, Access and Outlook.

SKILLS SUMMARY

Employment Recruiter

Workforce Development

Human Resources Policy Compliance

Case Management

Sales & Relationship Development

Budget Coordination

Contract Compliance

Non-Profit Relations

Business Outreach

Employer Relations

Project Management

Strategy Development

State Laws

EXPERIENCE

Recruiting Manager

May 2015 – Present IES Labor Services Charleston, SC

Recruited for large Construction, Warehouse & Logistics and City of Charleston

Doing background screening on SLED for clients and drug testing candidates

High volume and appointments with face to face services

High call volume of calls a week to new and existing clients to increase numbers for Job seekers

High volume of Recruiting at various Job Fairs and events for several experience

Successful in developing and strengthening trusting relationships with potential clients and Candidates.

Ensured all payment invoices and billings were processed in an efficient and timely manner.

Business Services Representative / Recruiter

October 2013 – May 2015 State Of Arizona Phoenix, Arizona

Administration of setup and utilization of Community WFM software and ACD reporting

Administration of communication to and from Operations and other support departments

Collection and analysis and reporting of historical center performance statistics

Collection and analysis and reporting of historical agent performance statistics

Manage long-term forecast / staff plan and lead monthly staff plan / budget meeting

Work with Human Resources, Recruiting, and Training to coordinate the hiring and training

Work with training and operations to coordinate multi-skill training for existing agents

Oversee communication to new hires on schedule process

Oversee intraday management of scheduling procedures, analysis of real time workload requirements.

Record services provided on the Labor Exchange systems and Arizona Job Connection (AJC); interpret federal and state labor laws, wages, WOTC, FUTA and EEOC laws; and performs other job related duties

Recruiting and Office Manager

February 2006 – October 2013 Arizona Labor Force Scottsdale, AZ

Coordinated temporary employment for 120-150 individuals daily

Initiated communication and new contracts with potential employer clients

Managed high incoming daily telephone communication from individuals seeking employment opportunities and employer clients.

Ensured all payment invoices and billings were processed in an efficient and timely manner.

Trained new employees regarding office procedures, policies and compliance with federal, state & local employment regulations.

Work with Human Resources, Recruiting, and Training to coordinate the hiring and training

Business Account Services

June 2002 – February 2006 Phoenix Job Corp Phoenix, AZ

Work with Human Resources, Recruiting, and Training to coordinate the hiring and training

Work with training and operations to coordinate multi-skill training for existing agents

Oversee communication to new hires on schedule process

Oversee intraday management of scheduling procedures, analysis of real time workload requirements, and call routing to manage performance to service level requirements.

Meet weekly with employers to see what job openings they may have

Supervise a team of 12 employees

Schedule students for interviews

Perform other duties and assignments as directed

VOLUNTEERING

City of Surprise

February 2010 – October 2013 Police Officer Surprise, AZ

Imagine Rosefield School

October 2013 – May 2015 Funding Coordinator Surprise, AZ

Irish Cultural Center

February 2003 – May 2015 Events Coordinator Phoenix, AZ

EDUCATION

1998-2002 FETAC College of Ireland Dublin, Ireland

Sales & Marketing and Human Resources

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