Human Resources Manager
Resume:
Nicholas W. Shoemaker, SPHR
**********@*****.***
SKILLS PROFILE
Solid knowledge of employment laws, practices, and trends.
Expertise in employee and customer/client relations.
Change Management Leader
Well-versed in development and delivery of training programs.
Excellent interpersonal, written, and oral communication skills.
Ability to work with individuals at all levels in the organization
Demonstrated team building abilities as experienced manager.
Proven project management skills.
EXPERIENCE
PrimeTech Communications, Inc.
2007-Present
Human Resources Manager April 2013-Present
Spearhead Employee Relations and Employee Engagement as a forefront of company culture.
Work to ensure adherence to Federal Policies such as FMLA, ADA, and FLSA.
Steer full cycle benefits.
Evaluate company pay structure; compare rates to national averages.
Analyze hours worked by department and function to identify workforce needs and overtime trends
Recruit, screen, interview applicants; make employment offers.
Develop Job Descriptions and Duty Lists for line employees.
Monitor Performance Review program and assisted Managers in process.
Developed and implemented New Employee Orientation program.
Collaborated with senior management on revision of Company evaluation system; trained managers on effective performance review techniques.
Implemented training for managers on conflict resolution.
Identified policy and procedure needs and assisted in the development of Standard Operating Procedures as determined.
Part of team to move from Company drug-free workplace program to DOT regulated program.
Researched and assisted in the development of Employee Incentive and Employee Recognition Programs.
Area Manager September 2013 – October 2014
Complete management of construction projects from strategic pre-planning through job completion.
Manage projects in Northern Kentucky, Lexington, and Louisville.
Manage team of 19 employees including one supervisor and sub-contracted labor as needed.
Liaison between client, end-user, general public, municipalities, utilities, and general public.
Experienced in managing multiple construction projects with billable invoices between $500 and $250,000.
Hold lead role for management team in knowledge and applicability of nuances of invoicing of various clients.
Assist in identifying needs and delivering safety training.
Human Resources Specialist 2007 -2013
Supervised Office Administration team
As first official HR role for Company, took Human Resources from suggested action to implemented policy and procedure.
Collaborated with Vice-President and Legal Counsel to compile Employee Handbook.
Conducted conflict resolution meetings amongst employees and managers.
Transitioned Company from paper timekeeping to digital system; compiled payroll data.
Implemented and trained employees/managers on GPS locating system for vehicle fleet.
Set up background check policy and procedure as required by client.
Assisted in establishing drug-free workplace program and policy; monitored program and ensured policy compliance.
Advised and assisted managers and supervisors in conflict resolution.
Established and maintained personnel and HIPPA files.
EDUCATION
CERTIFICATIONS
Indiana Wesleyan University 2015
B.S. Business Management
St. Xavier High School
College Preparatory
Senior Professional in Human Resources
July 2015
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