Real Estate Microsoft Office

ASID ADRIS

**** ******** ****, ***** ****** VA, *2043 202-***-**** *********@*****.***

CERTIFICATIONS

Salesforce Administrator

A+ (A Plus)

HTML / CSS

Virginia Real Estate License

American Airline Academy (Reservations)

TECHNICAL SKILLS

Salesforce: CRM, Workflow & Approvals, Reports, Dashboards

Microsoft Office 2000-2013

HTML / CSS

CMMS - Computerized Maintenance Management System

Real state Loop Net, Real Estate Metropolitan

MRIS (Regional Information System) Real Data

Cash Flow Analyzer Pro

Sabre Reservation System (SRS)

Tracking Work Orders, Scheduling Tasks (American Airline software)

Scrum

EXPERIENCE

Real Estate Consultant, Keller Williams Realty

Arlington, VA – 2/2008 - present

Provide a full spectrum of real estate consulting services, including, evaluating large and diverse portfolios, performing single-property analyses, identify and perform valuations of tangible and intangible real estate-related assets such as in-place leases, above and below market leases, and tenant relationships

Dedicated to giving clients "First Class" professional consulting service and honest advice, enabling them to make sound financial decisions in the sale and purchase of real estate.

Consult commercial and residential clients in a variety of capacities, adept at matching up property with client needs, establishing a smooth acquisition process.

Using a consultative sales approach, promoting products and services over the phone

MRIS smart charts - build gauges, charts and reports for buyers and sellers

Consult clients to help them choose the best option from the available alternatives according to their requirements and budget

Counsel customers on market current status for residential and land markets.

Consult on real estate strategy, feasibility studies and project management services for clients looking to refurbish or expand office, commercial and nonprofit community space

Consulting higher profile residential clients who are looking at investment properties

Created a team that was designated to work closely with large commercial clients

Established customer interaction policies that invited more referrals and significantly grow revenue

Help the company turn critical and complex real estate issues into opportunities for growth, resilience, and long-term advantage.

Listen to my clients by answering their questions reactively and proactively.

Operations Director, Sport and Health Inc.

McLean, VA - 8/2012 – 11/2014

Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency

Worked with contracts to make sure reports are accurate and completed in a timely manner

Analyzed internal process and recommend and implement procedural or policy changes to improve operations such as supply changes or the disposal of records

Planned, administered, and controlled budgets for contracts, equipment and supplies

Ensured the company was compliant with industry business standards and meat terms and conditions with our clients

Negotiated and administered contracts with suppliers, vendors, and other representatives

Submitted and reviewed reports including Diversified Systems Recourses (DSR), Health Club Management Software for Fitness Facilities (CSI), financial operational, and incident reporting

Created new and innovative ways to generate revenue sources and proactively controlled expenses

IT Support Technician, Expressions

Arlington, VA - 2/2009 – 6/2012

Provided helpdesk support and resolved problems to the end users’ satisfaction

Monitored and responded quickly and effectively to requests received through the IT Helpdesk

Monitored and processed Service Desk for tickets assigned to the queue

Modified configurations, utilities, software default settings, etc. for the local workstation

Utilized and maintained the helpdesk tracking software

Documented internal procedures

Assisted with onboarding of new users to include workstation setup

Travel Agent, Travel Excursions Unlimited

Falls Church, VA - 6/2004 – 01/2008

Responsible for entire booking, accounting and collection process

Insured client satisfaction, by explaining itineraries and destinations; including recommending alternatives

Aided clients in obtaining relief for unsatisfactory bookings of travel or accommodation arrangements

Researched and advised both personal and corporate accounts to provide favorable rates using SABRE reservation system

EDUCATION

Egerton College, Nakuru, Kenya : Business Administration

Associate of Science, 1984

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