Project Manager Sales
Resume:
MYRA DOUCE
Hamilton, Ontario L*N 1B1
Cellular: 905-***-****
*********@*****.**
OBJECTIVE
To continue my career as a Recruiter in any professional environment that has growth and stability to further my career goals and achievements in any small or large Corporation.
COMPUTER SKILLS
Knowledge in Microsoft Word Applications, Microsoft Outlook, Microsoft Excel, Adobe, Microsoft PowerPoint, Salesforce, Bamboo HR
WORK EXPERIENCE
Recruiter February 2015 - Present
Forrester Bradley International Toronto, Ontario
Interview candidates for various roles such as IT, Project Manager, Sales, Accounting, Signal Maintainers
Coordinate with other Higher Managers to select the best suited candidates for a role
Screen and interviewed shortlisted candidates
Advise HR team meetings to discuss the best practice solution for the business and for sourcing candidates
Good track record of hiring the best candidate for specialty job titles
Sales Force / Drop box used for resume usage and comments for candidates
Helps to improve candidates resumes for presentation to Employers
Assist in the hiring process to bring on-board new employees to be part of the organization
Send out acceptance letters to candidates to be hired for clients that want to hire candidates our company vet for
Senior Recruiter 2010-Present – February 2015
Swipex Incorporation, Hamilton, Ontario
Contacted media companies to post advertisements about the position the organization is hiring for
Selective hiring and screening to conduct interviews for positions available in the organization ex: outside sales team
Used Bamboo HR to input candidates resumes and profile
Gathered as much information as possible to make sure that the potential candidate has the right skill set for the position
advised potential candidates about the expectations of the company and the terms and conditions of employment and compliance
Made final decisions to explain to individuals about hiring them for the position or if they do not qualify for the position after the interview
Responsible for the billing of customers’ accounts that are due at the middle or end of the month batch of customers.
Courtesy calls are made to merchants to thank them for their business at Swipex and also make sure that they are getting the proper service that they require
Help facilitate two out sourced call centers one located in Pakistan and the other call center in the Philippines and to listen to calls, also my function is Quality Assurance and gives feedback to agents with coaching and mentoring scores and metrics
On-line training about product and service knowledge virtually with ten to twelve agents presently in each call center
Sent out e-mails for newsletters and promotions
Made templates for job offers and termination letters
HR Resume Screeners September 2012- March 2013
Head2Head Toronto, Ontario
Assisted HR Recruiting team with the resumes sent via folder through the VPN
Critiqued specific information from the criteria that is given for the selection process
Provided for government resumes my analysis of each candidate
Scored between 1 – 5 potential candidates for the hiring process and gave my analysis of each candidate
Followed the company policy and procedure
Met set quota in a timely manner for all the resumes to be completed and returned to Head2Head to send to the Client (Government)
Senior Collection Specialist 2004 - April 2009
Wells Fargo Financial Acceptance, Mississauga, Ontario
Senior A/R Specialist 2000 - 2004
Rogers AT&T Wireless Communications, Toronto, Ontario
Assistant Manager 1997 - 2000
Sunbeam Outlet Store, Mississauga, Ontario
Filing Clerk 1996 - 1997
Hook-Up Communications, Oakville, Ontario
Training May 2009 -June 2009
WHIMIS and CPR Training
Received: Certificates were giving
EDUCATION
University Canada West January 2012-Present
Bachelor’s Degree Candidate for Business Commerce
Education Direct Canada 2007-2012
Business Management
Stratford Career Institute 2004-2005/2011
Granted a Diploma in Travel and Tourism Diploma
Granted a Diploma in Social Work/Psychology
Clarkson Secondary School/Lorne Park
Secondary Schools
Granted O.S.S.D.
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