Customer Service Representative
Resume:
SAMINA HENA MOBIN
Education:
Bachelor of Computer Science Aug-2015-Current
Swinburne University of Technology, Melbourne
Skills:
Demonstrate clear verbal and written communication skills
Active participation in team environment
Creative problem solving skills
Effective team member
Able to make conversations politely
Efficient and effective at completing tasks
Ability to successfully handle multiple tasks
Good marketing and computer skills
Working Experience:
Local Experience:
Cleaning Staff Oct 2015-Current
City Side Cleaning, Melbourne
Responsibilities:
Dust and polish all chairs, tables and drinking shelves.
Clean picture glass and frames
Dust lamp shades and bulbs
Wipe window ledges
Dust and clean fixtures and fittings
Vacuum carpets and curtains
Apply solvents to surfaces to remove stains and dirt
Removing dust, oil, grease and residues from machines
Cooperate with the rest of the staffs
Notify managers for the need of major repairs or additions to building operating system.
Address: 80 Biltmore Crescent,
Roxburgh Park, Vic 3064
Ph: 040*-***-***
Email:acsw5a@r.postjobfree.com
Availability: Full Time Monday- Sunday
SAMINA HENA MOBIN
Customer Service Sales
Dress Mart, Melbourne Sept 2015-Oct 2015
Responsibilities:
Greet customers when they arrive and direct them to merchandise they need
Stock items when required
Exercise quick thinking
Offer product proactively
Answer customer questions through phone and directly face to face
Provide all the required information to customers
Ensure high levels of customer service through effective service
Provide information on product features to the customers
Build trust and friendly relationships with the customers
Arrange and display products
Escort customers to the correct aisles
Overseas Experience:
Customer Service
The Food Court, Bangladesh Feb 2014-Jan 2015
Responsibilities:
Operate cash register and adding machine in order to manage cash for sold items
Handle many tasks at a time
Processing payments
Provide customers with efficient and fast service
Manage and maintain customer database
Resolving customer complaints
Answer customer queries
Arrange products on shelves in a tidy manner
Order out of stock items timely
Provide information about any offers associated with the products
Bag and package purchase
Reference:
Mahin Reza
Customer Service Representative
Coles Express-Fitzroy
Ph: 043*******
Email: acsw5a@r.postjobfree.com
Contact this candidate