Manager Office
Resume:
Yessica pena
***** **** *** ********* ** *****
Phone # 714-***-****
OBJECTIVE:
Looking for the greatest opportunity to work as an a Dental Front Office / Treatment Coordinator full time, long term, and position in a healthcare setting with a company where my skills and qualifications may be utilized to my fullest potential.
Work experience:
All CARE DENTAL Renton, WA
Dental Front Office 1/2010 8/2011
manage all the scheduling
Make payment arrangements with patients
Collecting copays
Treatment coordinator
Checking patient’s insurance benefits/maximums/claims status
Data entry
Pulling out charts
Scheduling patients for dental treatment and / or new patients
Filing/ alphabetical and numbers
Follow up on unfinished TX
Appointment confirmations
Managed all Recall
clean all dirty rooms properly
Promptly sterilized all instruments for the day and after each procedure
developed x-rays
stock all the rooms
Faxing/copying/scanning
Billing
Tyler Dental Center Riverside, CA current employee 2012- --8/1/15
Dental Front Office Receptionist 2/2006 –3/2008
Experience with care credit
Made daily reports/ Day sheet / production
Treatment coordinator
Made specialty referrals for HMO insurances
Administrative tasks and resolve customer issues with expediency.
Demonstrated proficiency in telephone and front-desk reception within a high-volume environment.
Provided customer satisfaction, researched and rapidly solved problems.
Maintained client trust so key accounts could be retained.
Experience with all PPO insurance / HMO
Handle all doctors schedule
Verify patient eligibility / copays / break downs of benefits
Western Dental Center Corona, CA
Dental Front Office Receptionist 5/2003- 4/2005
Greet, and sigh in patients
Take all incoming/outgoing phone calls
checked messages
Confirm appointments for the next day
Register patient in the computer system
Verify insurance benefits
Filing Alphabetical/numerical order
Experience with all PPO/HMO insurance/ medical/ care credit and specialty referrals
SKILLS
Reliable worker with the ability to quickly learn new concepts and skills.
Possession of solid work history, reputation as a team player and passion for helping others.
Experienced in patient care
Punctual
Good personality
Familiar with dental terminology
Out going
MS Word
Eagle Soft Appointment Soft ware
Telephone & front desk reception
Attention to detail
Responsible
Provide quality patient care
Resolving complaints
Bilingual-Spanish and English
Records management
Excellent communication skills
Good and energetic personality
Ability to work independently
Trustworthy
Hardworking
EDUCATION
Tustin High School, Tustin, CA
Graduate2004.
R.O.P for Dental Front Office Santa Ana, CA
Graduated 2006
REFERENCES
Elena Guzman
Office manager, Allcare Dental
Maria Zaragoza /2006
Office Manager, Tyler Dental Center
Paul Varela
Supervisor, Western Dental
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