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Technician Service

Caledon, Ontario, Canada
December 26, 2015

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****** Hwy. **

P.O. Box **

Rosemont, Ontario



A dependable and responsible individual seeking a challenging position within a progressive organization

Areas of Strength

Strong communication skills, listening, verbal and written

Excellent interpersonal skills, effective liaison and company representative

Self-motivated and self disciplined, competent to work independently and take initiative

A team player, leader and motivator able to work co-operatively towards common goals

Effective organizational and time management abilities, capable of prioritizing

Willing and able to learn, quickly adaptable to new methods and surroundings

Creative and resourceful, proficient at solving problems and meeting challenges

Accurate, thorough and detail-oriented, efficient with numbers and quantities

Summary of Experience

Experienced dealing with a wide variety of individuals from different departments, various levels of business, and also the general public

Responsible for the management and supervision of all service technicians

Solely accountable for verifying and approving all completed work orders

Responsible for coordinating and delegating all work orders

Field all incoming customer inquiries and answer accordingly

Efficiently organize and schedule all service repair appointments

Accurately handled all customer invoicing

Investigate and resolve all safety compliance issues

Effectively address team concerns and issues

Responsible for the full operations of service department

Proficiently work with provincial managers in maintaining a high degree of customer satisfaction


Employment Experience

GFL 2013

Aurora Ont.

Afternoon Shift Supervisor

Fermar Paving 2012-2013

Bolton Ont.


Johns Towing 2010-2012

Dundalk Ont.


OMS Express 2009- 2010

Barrie Ont.


Penske Truck Leasing 1998-2009

(Formally Rollins Truck Leasing)

Barrie Ontario

Shop Foreman/Technician

Milan Truck & Auto Repair 1996-1998

Mississauga Ontario

Shop Foreman/ Technician

Carson Auto & Truck Repair 1990-1995

Etobicoke Ontario

Service Manager/ Technician

Education and Training

Ministry of Education and Training

Class “A” (Licensed since 1988)

Truck and Coach Technician

Automotive Service Technician

D.D.E.C. III / IV (Certified in 2001)

Safety First

Standard First Aid & C.P.R. (Certified in 2003)

Banting Memorial High School

Ontario Secondary School Diploma

References Available Upon Request

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