Scheduling Analyst, Office Administrator, Administrative Assistant III

Samantha S. Harper

***** ******* **** ***** ***. T3

Triangle, VA 22172

571-***-**** **********@*****.***

Secret Clearance: Active

PROFILE

I am seeking employment with a company where I can use my talents and skills to grow and expand the company. With ten years of experience as office support specialist, skilled in working in fast paced military & government environments demanding strong organizational, technical, and interpersonal skills. I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities.

Professional Experience

CALIBRE Alexandria, VA 03/2015- Present

Administrative Assistant I

Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Manage calendars for several executives, such as scheduling individual appointments, small and large meetings and teleconferences and communicating with participants before the appointment, meeting, and/or conference call about subject matter and required materials. Scheduled appointments and make arrangement for time, participants, and location of meetings in accordance with instructions.

Coordinating/overseeing protocol support for the President and CEO and Vice President and COO hosted events. Use computers for various applications, such as database management or word processing. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Create, maintain, and enter information into databases.

Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material and verified of classified visitors through JPAS for meetings/visits. Provide a variety of staff support in operations, personnel, resource management and special projects.

Perform administrative duties of a confidential nature to senior management and advise on the effectiveness of existing operating policies and practices. Knowledge of a high level of technical skills using automation tools including word processing and presentation graphics.

Assist in management analysis projects focused on improving management methods and procedures. Assist in the collaboration with specialists in personnel, manpower management, and other support groups in finding solutions to management problems. Responsible for providing administrative, clerical, and office automation support that consist of using a variety of processes and methods.

Maintain office calendars and appointment/meeting schedules, arranging meetings, conferences and training events. Will assist Executive Secretary in scheduling conferences and meetings in the local area.

Allied Barton Security Services, Alexandria, VA 05/2013-03/2015

Security Receptionist

Advocated support for Amazon Web Services, L3 Communications and CNA (Center of Naval Analysis) in conjunction with managing 12 security officers. Assisted Account Manager with daily task functions in SharePoint. Responsible for greeting all employees and visitors in a professional manner both in person and on the phone.

Recognized by management for my positive and respectful demeanor. Monitored the changes in the organization and adapted to the same. Managed the efficient working of the site by performing regular patrols for the same.

Created and implemented an Excel spreadsheet for badge reconciliation in regards to visitors, vendors, and employees, which resulted in improved efficiency to locate badges that have not been returned prior to leaving the facility.

Allied Barton Security Services, Alexandria, VA

Supervisor (Allied Barton-Amazon)

Identified, investigated, or resolved security breaches. Monitored and ensured a sound, ethical environment. Coordinated security activities to safeguard company assets, employees, guests, or others on company property.

Communicated security status, updates, and actual or potential problems, using established protocols. Monitored the telephone, reception area and switchboard duty; used and managed the alarm systems. Continued to adapt and innovate safety procedures and practices in order to attain maximum efficiency and profitably of the company.

Assisted the Account Managers in analyzing data. Implemented security improvements and procedures for the benefit of the company’s assets. Responded to all security concerns from company personnel. Developed and maintained positive relations with company personnel.

Honeywell International, Alexandria, VA 11/2007-05/2012

Planning/Scheduling Analyst I

Supported Continental United States (CONUS) East with 15 military installations and Outside Continental United States (Afghanistan/ Kuwait) for the Department of Defense contracts. Worked directly with the Program Management Office (PMO) and in coordination with Vice President of Logistics. Streamlined Common Access Card (CAC) process from four levels of approval to one consolidated list.

Improved turnaround from four days to less than 48 hours. Responsible for on boarding new hires, which included oversight for benefits, pay and government clearances. Verified labor codes and wage rates to ensure contract compliance. On boarded over 600 employees successfully within five years. Directed or coordinated the work of a receptionist secretary, administrative secretary and human resource specialist. Provided administrative support, contract support, and human resources support regarding contract position vacancies.

Assist in announcing job vacancies. Created job requisitions in E-Talent. Served as the lead to lower grade administrative support staff by providing secretarial and administrative support, when necessary .Prepared detailed travel authorizations and travel vouchers within established timeframe and resolve travel issues.

Made travel arrangements (CONUS and OCONUS) based on general travel intentions, known preferences of traveler and in accordance with appropriate travel regulations.

Applied various appointing authorities, qualification standards, and various human resources procedures/regulations to provide clerical support and assistance to Human Resources Specialists engaged in recruitment, placement, classification and benefits activities.

Worked within HRIS (Human Resources Information Systems) and HRMS (Human Resources Management Systems). Worked within PeopleSoft for new employees.

Reviewed and processed the full range of personnel actions such as promotions, reassignments, and separations. Maintained and reviewed automated employee data and personnel histories in the company’s personnel/payroll system .Reviewed, prioritized, evaluated and assessed a wide variety of complex and sensitive projects and maintaining subject matter files and records. Corresponded with applicants regarding the status of their application.

Communicated effectively and dealt tactfully with a variety of individuals. Prepared a variety of documents, such as correspondence, forms, reports, statistical tables, spreadsheets, etc., using advanced skills and knowledge of word processing software. Assisted in the coordination of estimates of performance requirements, schedules, and progress reports.

Displayed discretion, initiated, and prepared special reports under general guidance; coordinated special projects and executive travel. Advised office personnel in matters of usage to improve the general quality and effectiveness of communications. Required to maintain electronic/ hardcopy of official personnel folders (eOPF) and provides employees assistance regarding the system. Performed internal audits on various departments within Honeywell (Alexandria, VA office) with great success and compliance. Ascertained company policy and regulation requisites to assure that applicable standards are being met. Maintained QA with applicable standards and ensured compliance to contract requirements.

Coordinated personnel actions within the Directorate and provides liaison with the Vice President and directorate organizations to resolve related issues and problems. Advised directorate personnel on a variety of substantive, procedural, and policy matters pertaining to such personnel functions as recruitment, position management and classification, employee/management relations, employment entitlement and awards, and training.

Kept abreast of, and advised directorate management of changes affecting these functional areas. Assured adequate justification is provided on personnel and position action requests. Worked with manpower and personnel specialists, such as position classification specialists, to develop a sound organizational structure throughout the directorate in order to efficiently and effectively utilize human and dollar resources.

Conferred with supervisors and management on their proposed staffing actions, and from personal knowledge or information obtained regarding vacancies, retirements, new hires, etc., keeps supervisor abreast of personnel actions. Provided weekly status report to director and staff on location of personnel actions in system or effective date, if completed.

Served as PMO Training Officer for administrative, professional, and technical courses offered through non-Government training facilities. Consulted with PMO and staff on directorate training requirements, ensuring that supervisors were aware of the latest developments which may affect training requests. Aided in resolving questions about training nominations. Oversaw coordination of all training actions with appropriate vendors or government training facilities. Participates in the development and monitoring of the directorate's training.

Performed special studies of programs and procedures related to personnel and manpower management and other administrative programs of the organization. Analyzed problems, developed alternate courses of action and recommends the alternative most responsive to the organization. Coordinated visits of general officers to various CONUS/OCONUS sites.

EDUCATION & CREDENTIALS

BS, Administration of Criminal Justice Strayer University (06/2010 –05/2012 attended)

Certification of Administration of Justice Northern Virginia Community College (2010)

SOFTWARE SKILLS

Proficient in MS Office Suite 2010 (Excel, Access, Word, PowerPoint)

Proficient in Microsoft SharePoint Administration

Government Accounting Systems/Deltek Timekeeping & Expense Report/Cost Point

Omega World Travel (Cornerstone)

AWARDS & CERTIFICATION

Certification- Defense Manpower Data Center- PSA Division- JPAS

Award- Honeywell International Bravo Award- Outstanding Performance

Certification - Honeywell Global Security

Certification - Lean Six-Sigma Certification- Company Improvement Strategies

Training- ISO 9001:2008 Quality Assurance- Internal Auditor

Training- Department of Criminal Justice Services- Private Security Services

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