Administrative Assistant Sales
Resume:
Anna P McIntyre
Plymouth, M I 48170
H: 734-***-****
****************@*****.***
Summary:
Service-oriented Sales Coordinator with a 16-year background in the hospitality and
customer service industry. Energetic and reliable office skills working with a diverse group of
people. Strong organizational skills and prioritization abilities to deliver exceptional results.
Dedicated to high levels of customer satisfaction, meeting aggressive goals, excellent
communication and time management skills.
Highlights:
-Executive management support
-Self-directed nature
-Travel administration
-Strong problem solver
-Spreadsheet development
-Deadline-oriented
-Analytical problem solving
-Strong interpersonal skills
-Standard operating procedures
-Dedicated team player
MotorCity Casino Hotel Detroit, MI
Group Sales Coordinator
September 2007
to
Current
-Provide Support to the VP of Operations, Director of Sales and 6 Sales Managers.
-Coordinate meetings with other department managers and serve as main liaison
between Sales Team and Hotel staff.
-Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
-Maintain detailed administrative and procedural processes to improve accuracy and
efficiency.
-Qualify and consult prospective clients to obtain data about their needs and
expectations and offer them a specialized proposal.
-Update accounts and information on a daily basis.
-Monitor departmental budgets and order supplies for all departments.
Prepare invoices, reports, memos, letters, financial statements and other documents,using Word Applications, Delphi database propriety.
-Plan travel arrangements for management.
-Plan meetings and prepare conference rooms.
-Create weekly and month end report data.
Residence Inn by Marriott Novi, MI
Front Office and Sales Assistant
October 2003
to
September 2007
-Conferred and cooperated with other managers to ensure coordination of hotel
activities.
-Met with clients to schedule and plan details of business travel, group travel, events and other functions.
-Performed marketing and public relations activities with Director and Management.
-Observed and monitored staff performance to ensure efficient operations and
adherence to hotel's policies and procedures.
Completed quarterly and yearly audits.
Hill Top Golf Course Plymouth, MI
House Assistant Supervisor
May 1999
to
October 2003
-Supervised staff, prepared work schedules and assigned specific duties.
-Prepared standard operating procedures.
-Determined goods and services to be sold based on forecasts of customer demands.
-Created professional business presentations.
-Created databases and spreadsheets to improve inventor management and reporting
accuracy.
Education:
School Craft College Livonia, MI
Liberal Arts: General Studies and Business Administration
Credits towards
Awards:
Simply The Best, 2009
Leadership Award, 2013
Volunteer Activities:
United Way, 2008-2015
Helping Hands Committee 2009-2015
Adopting Families for the Holidays Committee 2008-2015
Contact this candidate