PROFESSIONAL SUMMARY:
Excellent organization skills
Strong problem solving and analytical skills
Self-starter, applies individual initiative to get the job done
Proficient in Microsoft Access, Word, Outlook and Excel including pivot tables, v-lookups, macros, formulas, etc.
PROFESSIONAL EXPERIENCE:
APEX Systems – Hines, IL – Contractor
ASM Research: Data Analyst 8/2015-11/2015
National Security Operations Center (NSOC) at Veterans Affairs – CRISP contract
Coordinate system access and security clearance with VA for new staff (3 locations)
Coordinate computer issuance and equipment for staff
Maintain SharePoint site with on-boarding statuses, system access statuses, staff information, etc
Assemble statistical reports of scanning requests, statuses, and completion rates
Document procedures and contact lists for on-boarding processes
Freelance Web Design 12/2012 to Present
Website design/maintenance Train and assist with navigation of website template programs & Google analytics
K-force – Chicago, IL – Contractor
JP Morgan Chase & Co: Project/Program Manager II 1/27/2014 to 3/31/2015
Develop Access database to match data from Product Managers and systems
Obtain extracts from Business Objects for data in system
Organize meetings and Introduce project scope to Product Managers
Meet with Product Managers globally (via email and conference calls) to confirm documentation requirements for products/sub-products/services
Gather product documentation changes, business rules for document requirements, and client lists from Product Managers globally – EMEA, APAC, LATAM, NA
Verify client lists from Product Managers match the applicable product/sub-product/service or other documentation and contain the required data (entity or account information)
Track responses & follow-up with Product Managers to ensure clarify all information received
Contact: Beth Wolde, VP, Project Manager 44-207-******* (London)
Ragan Autry, VP, Project Manager 940-***-****
Sears Holdings Corporation – Hoffman Estates, IL 07/2007-11/2012
Senior Risk/Financial Analyst
Promoted November 2011 from Risk /Financial Analyst
Analyze collateral posted for self-insured liabilities and follow state by state procedures to reduce surety (reduced by approx $240M)
Report financial, claims data, and assessment payments, premium payments, actuarial data, 10-Q and 10-K financial statements, etc for workers compensation claims in 43 states and Virgin Islands (self-insured and monopolistic states)
communications with state Departments of Insurance regarding workers compensation filings/audits
Co-manage implementation of new RMIS (Risk Management Info System) -Salesforce.com/Cognos platform
Create reports and provide training on new RMIS system
Sears Holdings Corporation; Sr Risk/Financial Analyst (Cont’)
Ad-hoc claim reports for claims analysis
Coordinate claim code corrections/changes with Sedgwick CMS
Answer unit (store/business) inquiries and resolve discrepancies regarding internal claim charges
Maintain 11 tier business structure for all open and previously closed units for all entities (approx 40,000)
Calculate property/casualty, workers compensation, and product liability insurance plan at all levels (from corporate to line of business to unit level)
Create Excel macros to expedite reporting
Risk Management department website
*Sears Holdings Corporation’s corporate policy prohibits personal references
Sedgwick CMS – Hoffman Estates, IL 04/2006–06/2007
Juris Specialist II - Sears Holdings Account
Prepay payment balancing /check committal Maintain client business structure
Maintain provider/vendor records Process claim code changes
Provide Juris update training to colleagues Maintain database for user security levels
Maintain team website on intranet
Resolve EDI issues for documents being transmitted to Department of Insurance
Maintain Data Analyst duties after promotion
Data Analyst I – Sears Holdings Account Promoted January 2007
Create periodical and adhoc reports (Workers Compensation, General Liability, Product Liability)
Provide reports for Workers Compensation state reporting
Develop Excel macros to automate reporting
Contact: William Etheridge, VP, Program Executive 847-***-****
Anne Scully, Assistant VP, Program Manager 248-***-****
Madsen, Kneppers & Associates, Inc. – Chicago, IL 08/2005-03/2006
Administrative Assistant
Organize inspection site notes and photos Track project correspondence
Prepare final inspection reports Maintain project database (MS Access)
Reconcile credit cards/prepare expense reports
Addison Financial Services – Chicago, IL - Contractor 01/2005–08/2005
Whitehall Jewelers: Inventory Specialist
Reconcile inventory counts and enter information in dedicated computer system
Request audits of items with significant discrepancies
Computershare Investor Services: Reconciliation Specialist
Reconcile client accounts for share purchases, refunds, sales, proceeds, bank statements,
Reconcile data from 3 computer systems used for tracking transactions
EDUCATION:
Fox Valley Technical College – Appleton, WI Graduation: 12/2004
Associate of Applied Science - Computer Programming/Systems Analyst
Graduated with honors 3.86 GPA, Phi Theta Kappa Honor Society, National Dean’s List
Insurance Institute of America – Associate in Risk Management (ARM) certification 04/2012