Administrative Assistant

AMANDA C MUNCY

*** ********** *****, ******, **** 45431 Mobile: 937-***-**** **********@*****.***

SUMMARY

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

HIGHLIGHTS

- Advanced MS Office Suite knowledge - Analytical thinker

- Excel spreadsheets - Customer Service Oriented

- Report development - Computer-savvy

- Executive presentation development - Pleasant demeanor

PROFESSIONAL EXPERIENCE

Sep – Nov 2015

DMAX, Ltd (Moraine, Ohio) (Temp through PDSI, Inc)

Excel Data Analyst/HR Administrative Assistant

Efficient and accurate data entry of employee recognition program records

Acquired skills as SAP database operator, entering/updating employee data

Coordinated new employee documentation and processing

Created and maintained PowerPoint presentations for company-wide TV monitors

Created and distributed flyers and posters for company-wide events such as Safety Week, Breast Cancer Awareness, Chili Cook-off and Halloween Costume Contest

Mar – Sep 2015

SWIHART INDUSTRIES (Dayton, Ohio) (Temp through Express Personnel)

Administrative Assistant

Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

Created weekly and monthly reports and presentations used for business current state and development.

Verified that information in the computer system was up-to-date and accurate.

Audited company documentation library to ensure it successfully met ISO quality standards.

Organized files, scanned documents and maintained office supplies inventory.

2009 – 2014

YSI INC. (Yellow Springs, Ohio) (Began as temp through Express Personnel)

Operations & Supply Chain Project Coordinator

Provided administrative support to Vice President and Director of Operations, as well as reporting staff.

Continually sought out methods to build efficiency into daily operations and reporting projects.

Ran daily/weekly/monthly/yearly financial and manufacturing metric reports for decision-makers.

Coordinated calendar for Operations senior staff; coordinated travel and meeting arrangements as well as expense reports.

Developed PowerPoint presentations, Excel spreadsheets (pivot tables and lookups), and Visio charts.

Provided technical support for Operations, Supply Chain, Customer Service, and HR staff in MS Office software, primarily Excel, Word and PowerPoint.

Coordinated massive scanning project for over 10 years’ worth of manufacturing documentation.

Planned and set up monthly morale activities to encourage team-building and positive working relationships among the production staff.

Provided courteous and timely telephone support for Operator phone lines.

2008 – 2009

EXPRESS PERSONNEL (Unison Industries, Beavercreek, Ohio)

Sourcing Administrator (Temporary)

Performed administrative duties for busy department consisting of Director and eight Sourcing Specialists.

Data entry for MAPICS ERP system: Purchase Orders and buyer/item code updates.

Developed PowerPoint presentations, Excel spreadsheets (pivot tables and data tracking charts).

Organized and maintained substantial purchase order filing system.

Acted as training coordinator for data encryption software and customized Excel Reports. Provided customer support as needed and responded to project requests in a timely, efficient, and professional manner.

2007 – 2008

CROWN PERSONNEL (Nelson Tree Service, Dayton, Ohio)

Utility Services Administrator (Temporary)

Provided outstanding customer service support to general managers located across the country.

Analyzed, edited and entered data of time sheets for more than 150 employees, audited payroll information to ensure employees were paid correctly and submitted adjustments if needed.

Worked closely with managers and employees to ensure all human resource and payroll issues were resolved efficiently.

2005 – 2007

EDICT SYSTEMS, INCORPORATED (Dayton, Ohio)

Quality Assurance Administrator

Designed and executed software test scenarios and checklists for Electronic Data Interchange (EDI) E-Commerce Software Solutions.

Established monthly project management tools and software metrics for senior leadership and software development staff.

Coordinated all integration and user acceptance testing of EDI business-to-business document software for national/international retail and automotive industry leaders.

2005

EXPRESS PERSONNEL (Beavercreek, Ohio) (Assigned to Edict Systems, Inc.)

Programmer II (Temporary)

Developed and maintained Electronic Data Interchange (EDI) E-Commerce Software Solutions for top retailers and automotive industry leaders.

Designed and implemented SQL Server database queries in development and production system environments.

2004 – 2005

FACTORY CARD AND PARTY OUTLET (Beavercreek, Ohio)

Assistant Manager of Merchandising

Hired, trained, supervised, scheduled and motivated a 15-member team of full and part-time associates.

Managed day-to-day operations of sales floor with $2.5 million inventory and drove sales forward.

Ensured proper merchandise processing/display and monitored loss-prevention programs.

Established and maintained customer order tracking system to streamline customer order process and eliminated lost or delayed orders.

1995 – 2003

UNITED STATES AIR FORCE: Yongsan Army Post, Seoul, South Korea; Los Angeles Air Force Base; Offutt Air Force Base, Omaha, Nebraska

Communications Officer and Executive Assistant

Responsible for executive management support of division that included presentation planning, travel coordination for senior leadership, and software troubleshooting.

Acted as “right hand” assistant to Division Commander.

Quality Assurance Evaluator for multiple hardware and software support contracts.

Created, implemented, and maintained document tracking database in MS Access that dramatically reduced project turn-around time and improved customer support.

Honed skills in MS PowerPoint while developing launch activity presentations for the Commander of Space and Missile Systems Center, Los Angeles Air Force Base.

EDUCATION

Bachelor of Arts, Geological Sciences, Wright State University (Dayton, Ohio)

PROFESSIONAL DEVELOPMENT

Data Analytics Certificate (in progress), Sinclair Community College (Dayton, Ohio)

Microsoft Office 2000 Specialist Certification (February 2004)

(PowerPoint, Word, Excel and Access)

SKILLS

Research & Produce Manufacturing Metric and Financial Reports, Graphic Design, Build and Maintain Excel Spreadsheets (Pivot Tables, Lookup analysis, Analysis Toolpak, etc.), Compile PowerPoint Presentations and Binders for Training/Official Meetings, Travel Arrangements, Expense Reporting, Maintain Office Supplies and Incoming/Outgoing Mail (USPS, FedEx and UPS), Professional Telephone Support, Prepare Business Correspondence, Develop and Maintain Forms using Word, Excel and Adobe Acrobat Professional, Statistical Analysis (Novice), Filing, 10-key, ShoreTel Telephone System

SOFTWARE: Outlook, Excel, Word, PowerPoint, Access, Publisher, Visio, Project, Oracle Applications for Business, MAPICS, Sun OpenOffice, SAP, MS Windows; INTERNET / SOCIAL MEDIA EXPERIENCE: Internet Explorer, Google Chrome, Mozilla Firefox, LinkedIn, Facebook

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