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Customer Service Massage Therapist

Los Angeles, California, 90013, United States
December 22, 2015

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Dina Herrmann

*** ***** ****** ****** *** ***

Los Angeles, CA 90013



To obtain a position as a massage therapist in an upscale organization where I can provide excellent client care.

Summary of Qualifications:

25+ years of experience as a massage therapist

Ability to offer a wide variety of massage treatments

Excellent verbal communication and customer service skills

Positive, enthusiastic, and helpful attitude

Professional Experience:

Private Clientele-New York State 1987-2013 including:

Crompond Chiropractic

Club Fit - Jefferson Valley

Sawmill Club - Mt Kisco

Dermal Arts – Pleasantville

Westchester Country Club – Westchester

Dr. Past (Private Chiropractic Office) – Mahopac

Ettias – New York City

Body Sculptors - Mamaroneck, NY

Massage Therapist (Duties included):

Provided safe, appropriate and effective massage techniques

Designed specific sessions based on client's individual needs

Maintained inventory of all products necessary to perform treatments

Maintained professionalism and cleanliness of therapy rooms and common areas

Assessed the needs of each customer individually and selected the appropriate treatment

Observed client reaction to massage and modified as necessary

Maintained complete knowledge of and complied with all departmental policies, procedures, and standards

Demonstrated a pleasant and enthusiastic demeanor at all times

Performed consecutive 50-minute quality massage therapy sessions

Directed and assisted guests in the proper use of steam or sauna, whirlpool bath and suntan units to ensure the guests satisfaction, safety and well-being

Educated guests about individual massage and body treatment needs and other services available

Served customers quickly while maintaining a positive and relaxed attitude in a fast-paced workplace

Maintained client confidentiality and sensitivity to age and gender related issues during all client interactions

Maintained positive guest relations at all times


Swedish Institute, 1995

Managing Massage Therapist Degree

Shiatsu Private Study, 1986-1989

With Tanga Cleeve, Quinn Ohashi Instructor

Upledger Institute, 1990-2013


-CranioSacral 1 1993

-CranioSacral 2 1994

-Advanced CranioScral 1 2001

-Somato Release 1 1994

-Somato Release 2 (1&2) 1997

-Process Acupressure (1&2) 2005

-The Brain Speaks 2006

-Zero Balancing (1&2) 1997

-Strain Counter Strain 1998

-Lymph Drainage 1 1998

-Lymph Drainage 2 1999

-Lymph Drainage 3 (1-3) 2000

-The Brain Speaks 1998

-Visceral Manipulation 1 1995

Continuing Study:

Body Rolling, Table Work Intensive,Yamuna 5 days 2012

CranioSacral on Death and Dying, 5 days 2010

Heart Centered Therapy, 5 days 2011

Thai Yoga, Intensive with Jonas Westring, 10 days 2006

Chakras, Intensive with Anodea Judith, 10 days 2003

Highly Qualified in:


Swedish massage

Deep tissue massage

Body stretching and ROM

Prenatal/side-lying massage


Structural Balancing

Statement of Purpose: The most important aspect of my massage therapy practice is to help people feel better about themselves and their bodies. My greatest inspiration is derived from the result of helping people to overcome pain and suffering. For me, everything about massage is intuitive. As I work, I’m learning about the client’s body and use the best modality specifically designed for the individual.

When I work, my highest intention is to encourage clients to remain positive.

Heart is everything for me. I focus on universal divine energy and trust that my skills as an experienced massage therapist will complete the process in meeting the unique needs of each client.

Massage is a regenerative process for me that allows me to find a deeper connection to myself.

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