Customer Service Massage Therapist
Resume:
Dina Herrmann
*** ***** ****** ****** *** ***
Los Angeles, CA 90013
***************@*********.***
Objective:
To obtain a position as a massage therapist in an upscale organization where I can provide excellent client care.
Summary of Qualifications:
25+ years of experience as a massage therapist
Ability to offer a wide variety of massage treatments
Excellent verbal communication and customer service skills
Positive, enthusiastic, and helpful attitude
Professional Experience:
Private Clientele-New York State 1987-2013 including:
Crompond Chiropractic
Club Fit - Jefferson Valley
Sawmill Club - Mt Kisco
Dermal Arts – Pleasantville
Westchester Country Club – Westchester
Dr. Past (Private Chiropractic Office) – Mahopac
Ettias – New York City
Body Sculptors - Mamaroneck, NY
Massage Therapist (Duties included):
Provided safe, appropriate and effective massage techniques
Designed specific sessions based on client's individual needs
Maintained inventory of all products necessary to perform treatments
Maintained professionalism and cleanliness of therapy rooms and common areas
Assessed the needs of each customer individually and selected the appropriate treatment
Observed client reaction to massage and modified as necessary
Maintained complete knowledge of and complied with all departmental policies, procedures, and standards
Demonstrated a pleasant and enthusiastic demeanor at all times
Performed consecutive 50-minute quality massage therapy sessions
Directed and assisted guests in the proper use of steam or sauna, whirlpool bath and suntan units to ensure the guests satisfaction, safety and well-being
Educated guests about individual massage and body treatment needs and other services available
Served customers quickly while maintaining a positive and relaxed attitude in a fast-paced workplace
Maintained client confidentiality and sensitivity to age and gender related issues during all client interactions
Maintained positive guest relations at all times
Education
Swedish Institute, 1995
Managing Massage Therapist Degree
Shiatsu Private Study, 1986-1989
With Tanga Cleeve, Quinn Ohashi Instructor
Upledger Institute, 1990-2013
CONTINUING EDUCATION
-CranioSacral 1 1993
-CranioSacral 2 1994
-Advanced CranioScral 1 2001
-Somato Release 1 1994
-Somato Release 2 (1&2) 1997
-Process Acupressure (1&2) 2005
-The Brain Speaks 2006
-Zero Balancing (1&2) 1997
-Strain Counter Strain 1998
-Lymph Drainage 1 1998
-Lymph Drainage 2 1999
-Lymph Drainage 3 (1-3) 2000
-The Brain Speaks 1998
-Visceral Manipulation 1 1995
Continuing Study:
Body Rolling, Table Work Intensive,Yamuna 5 days 2012
CranioSacral on Death and Dying, 5 days 2010
Heart Centered Therapy, 5 days 2011
Thai Yoga, Intensive with Jonas Westring, 10 days 2006
Chakras, Intensive with Anodea Judith, 10 days 2003
Highly Qualified in:
Reflexology
Swedish massage
Deep tissue massage
Body stretching and ROM
Prenatal/side-lying massage
CranioSacral
Structural Balancing
Statement of Purpose: The most important aspect of my massage therapy practice is to help people feel better about themselves and their bodies. My greatest inspiration is derived from the result of helping people to overcome pain and suffering. For me, everything about massage is intuitive. As I work, I’m learning about the client’s body and use the best modality specifically designed for the individual.
When I work, my highest intention is to encourage clients to remain positive.
Heart is everything for me. I focus on universal divine energy and trust that my skills as an experienced massage therapist will complete the process in meeting the unique needs of each client.
Massage is a regenerative process for me that allows me to find a deeper connection to myself.
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