Manager Project

Chris Munroe

********@****.***

Cell-401-***-****

Project Manager

Summary

Technology professional with leadership experience in the IT and telecom fields, managed hosting industry, complex program/project management, transition, mergers, data center management, migrations on large scale programs (domestically and internationally). Strategic leader with proven skills in team building within direct line and matrix organizations, creative problem solving, proactive solution delivery, skillful negotiation and communications.

Technical background includes infrastructure design, ITIL service management and applications delivery, development of operational models, process development, strong integration skills, and construction and migration of mission critical functions. Demonstrated record of accomplishment in speed to market deliveries.

• Knowledgeable in planning, design and implementation of data centers and managed hosted services facilities

• Ability to communicate with “C” level client executives

• Experienced in managing P&L reports

• Experienced in managing up to 140 employees

• Experienced Project/Program Manager-Infrastructure/Application and Migrations

• Skilled in using MS Office, Project and Primavera tools to manage, track and report project status

• Deployed SDDC using vSphere and NSX for Service provider

• Deployed Cloud services using Cisco ACI fabric and ICO on IBM flex chassis

• Experienced in server migrations, Including JDE/Hyperion/Peoplesoft and Oracle migrations

• Experienced in application virtualization

• Experienced in application Migrations

• Experienced in application remediation

• Knowledgeable in design of wireless networks

• Knowledgeable in planning, design and implementation of data centers and managed hosted services facilities

• Skilled in contract formation, negotiations and execution, both prime and sub contract

• Experienced in application and hardware migrations

• Experienced at consolidating and building data centers both domestically and internationally

• Experienced in standing up and deploying a new SAN environment

• Experienced in managing design, builds and deployment of large wireless IP fiber networks domestically and internationally

• Successfully implemented interactive video over IP/VoIP networks

• PMI, Catalyst, and ITIL trained

Skills

vSphere, SDDC,NSX, ACI, Microsoft-Excel, Microsoft-PowerPoint, Citrix, Oracle, DB2, SQL, Microsoft-Access, Microsoft Word/Works, Microsoft Project Lotus Approach, Lotus Word Pro, Peachtree Accounting, Microsoft Outlook, Act Streets 98/2000, Map Info, AutoCAD 14/2000, Delorem, Primavera, Construction Works, WebSphere Portal, eCommerce, Oracle DB, J2EE based applications, Oracle

Professional Experience

Velocity Technology Solutions

Program Manager- Data Center Cloud services development and Data Center Consolidations

Program Manager/Contractor Jan 2015-Current

Working With the Vendors (Cisco and IBM) designing the Cloud offering and building out the infrastructure to support a virtual software defined data center in a service provider environment. .

Acted as the single point of contact for the entire program of work include Architectural design and implementation.

Provided program updates and executive level presentations to stakeholders and C Level executives.

I was responsible for defining and managing overall project risks and take corrective action in a proactive manner to mitigate those risks. Provided clear and timely communication regarding the status of the portfolio - schedule, budget, progress to date, risks etc. - to relevant stakeholders.

Helped define the program to consolidate the footprint of 7 data Centers and combine them into 2 new state of the art facilities.

Working with technical teams to define migration Methodologies and manage the overall migrations utilizing both Full time employees and Vendors.

Vmware Aug 2014-Feb 2015

Program Manager/Contractor 3 Month contract

Data Center as a Service Program

Various Locations

Working as part of VMware’s Professional services organization managed the role out of Vmware IAAS (Infrastructure as a service), SDDC (Software Defined Data Center) and NSX (Virtual-Network /Storage) portfolio of highly complex, multi-phased, enterprise wide programs and projects. Acted as the single point of contact for the entire program of work.

Provided program updates and executive level presentations to stakeholders and C Level executives.

I was responsible for defining and managing overall project risks and take corrective action in a proactive manner to mitigate those risks. Provided clear and timely communication regarding the status of the portfolio - schedule, budget, progress to date, risks etc. - to relevant stakeholders.

Managed the technical resources at the customer’s location as well as remote resources and vendors.

Wells Fargo, Charlotte, NC May, 2014-Aug 2014

Senior Project Manager/Contractor

Managing the Upgrade of several business units’ Oracle data base Upgrades, to the standard Wells Fargo Enterprise version. This Project performs the planning, tracking, communicating and managing the resources performing the upgrade as well as the reporting to and interfacing with the “C” level managers in the Business units.

Affinion Group, November, 2013- May 2014

Senior program Manager/Contractor

Trumbull, CT

Working with a vendor (EMC), to Plan, Design and implement the EMC VMAX storage solution and a “Recovery point” solution to maintain a high Availability footprint in support of a highly regulated PCII environment. Managing multiple vendors that are designing a IT architecture to re-home IT functionality.. Working with: Application, Database, Data Center, San Storage, Network and server teams around the Planning, design and implementation of a major hosted dated center migration to a new in-house facility.

BB&T, Charlotte, NC

Data Center Migration Program Manager/Contractor June, 2013 - November, 2013

Manage the program around the design to migrate 2 business unit data centers (both Apps & Infrastructure) into a core location and design the infrastructure around the BCP and DR requirements.

Wells Fargo, Charlotte, NC Dec. 2009 -June. 2013

Global Offshore Support Program Manager May. 2012-June 2013

Data Center Migration and Data Center Consolidation Project Manager Dec. 2011 - May 2012

Release and Process Project Manager for Data Center ReadinessDec. 2009-Jun. 2011

• Manage the Program for the Offshore Global support program including international resources and Vendors

• Manage the server migration and data center consolidation of remote satellite data centers, including all vendor and utility relationships

• Assist in the development and management of the processes and methodologies around release management for the data center readiness project and ongoing infrastructure release management tasks

• Responsible for leading project teams and managing activities associated with projects that are long-term, organizational entity-wide or company-wide that revolve around Data Center readiness.

• Develop and documented key assumptions and technology Processes that can used across TIS

• Managed the consolidation of 40 + satellite datacenters into a regional model.

• Managed the build out of a 400+ server virtual environment built on a Wintel platform

• Frame high-level functional dependencies and use EHS as a pilot for products

• Interface with multiple business lines and areas of technology.

• Develop executive communication and stakeholder reports of Status.

• Compile STAMP resource reports to size resource supply and base/keep-the-lights-on demand

• Work with integration team to leverage project resource demand forecasting

• Develop go-forward resource reporting model that could potentially be used across business units

• Responsible for end-to-end project management, demonstrating ownership of the entire process and systems from beginning to end

• Responsible for sourcing, negotiating and managing outside vendors

• Manage a group of projects associated with a specific business function

• Manage directly or matrix, manage project staff, including selection, training and conducting performance evaluations

• Responsible for project documentation, SharePoint support, cross team matrix-management and change approach

• Assist with the design of the satellite data center footprint framework

• Develop a plan to consolidate the existing satellite data centers and migrate the existing infrastructure into new facilities

Computer Science CorporationJan. 2005 - Sept. 2009

Global Project and Program Manager

Individual Projects Listed Below:

CSC at BHP BillitonJan. 2009 - Sept. 2009

Global Program Manager/Tower Lead

• Managed the transformation and build-out of the customers global infrastructure

• Acted as main point of contact between the business units, server and application owners and project team

• Created and tracked project plans, monitored engineers, negotiated with vendors, developed budgets as well as provided status reports to executive level management

• Resourced and financially loaded the project plan to forecast the level of effort and expected spending

• Defined and sequenced tasks to meet the overall project objectives

• Managed the Design, Build out and Migration of data from an existing EMC SAN array to a new Hitachi SAN

• Managed the migration of 400 wintel and Solaris servers from Global data centers into a regionally based model

• Interfaced with procurement to obtain proper equipment as well as worked with vendors to negotiate resolution to technical issues

• Utilized project management tools including MS Project

• Supervised and directed multiple contractors building out the data center design build

• Managed the project team including engineering, construction, project controls and administrative lead personnel

• Administered the scope of work

• Facilitated cross team and cross business unit communication

• Standardized a set of processes with the customer for reporting and change control

CSC at Norges Bank Investment Management AccountOct. 2007 to Oct. 2008

Global Program Manager

• Managed the transformation and build-out of the customer’s global infrastructure and acted as the interface between the business units in a complex, security dependent server environment

• Worked with vendors to install leased circuits and created own IP networks between the customers offices and data centers

• Worked with the Vendor and engineers to design and build out a new EMC SAN

• Provided video over IP to international locations to support interactive video calling

• Created and tracked project plans, monitored engineers, negotiated with vendors, developed budgets as well as provided status reports to executive level management

• Interfaced with procurement to obtain proper equipment as well as worked with vendors to negotiate resolution to technical issues

• Utilized project management tools including MS Project

• Supervised and directed multiple contractors building out the data center design build

• Managed engineers building out over 300 servers internationally at 6 locations

• Submitted RFIs, RFQs, negotiated with vendors and established schedules

• Managed the project team including engineering, construction, project controls and administrative lead personnel

• Administered the scope of work

• Ensured on-time completion of all deliverables, prompt notification of any delays and immediate action to correct any issues that impact on-time delivery

• Served as point of escalation for any issues encountered that could be adequately addressed by subordinate personnel

CSC at Pfizer AccountJan. 2007 - Jan. 2008

Project Manager

• Managed the project for the transformation of the Pfizer World Wide Data Centers and consolidated the infrastructure into a shared co-located location in Needham, Massachusetts

• Managed the build out of the infrastructure in the new location, including facility, rack and server build out

• Managed the design and Build out of the New EMC SAN and Migrated existing SAN to a new Data Center location

• Acted as main point of contact between the business units, server and application owners and project team

• Managed the Build and Migration of 500 + Wintel and Solaris (Both HP and SUN) servers

• Created and tracked project plans, monitored engineers, negotiated with vendors, developed budgets as well as provided status reports to executive level management

• Resourced and financially loaded the project plan to forecast the level of effort and expected spending

• Defined and sequenced tasks to meet the overall project objectives

• Interfaced with procurement to obtain proper equipment as well as worked with vendors to negotiate resolution to technical issues

• Utilized project management tools including MS Project

• Supervised and directed multiple contractors building out the data center design build

• Managed the project team including engineering, construction, project controls and administrative lead personnel

• Administered the scope of work

• Facilitated cross team and cross business unit communication

• Standardize a set of processes with the customer for reporting and change control

CSC-Textron ProjectFeb. 2005 - Jan. 2007

Project Manager

• Worked on consolidating Textron Corporation worldwide data centers to reduce RU’s and overall operating expenses through realignment of servers and the environmental infrastructure

• Reduced the predictable costs to Textron, including achievement of economies of scale and in shared/pooled resources, and implementation of best practices

• Reduced risks, such as protection of Textron data with a consistent, reliable, and documented process for management of data across Textron’s enterprise

• Centralized both physical servers and applications to consolidate the overall foot print of the world wide IT infrastructure

• Managed the build out of a 600 + windows based server environment

• Analyzed the environmental layout for each data center to minimize service contracts and capitol expenses to support the environment

• Developed and executed individual server migrations plans for each of the targeted servers

• Managed the successful installation of the SAN and tape backup for the Textron account

• Managed the installation of a new CBOS server in the Newark, MD data center

• Managed the installation of BOS and SMS servers throughout the Textron network

• Created and tracked project plans, monitored engineers, negotiated with vendors, developed budgets as well as provided status reports to executive level management.

• Interfaced with procurement to obtain proper equipment as well as worked with vendors to negotiate resolution to technical issues.

• Utilized project management tools including MS Project

• Supervised and directed multiple contractors building out the data center design build

• Submitted RFIs, RFQs, negotiated with vendors and established schedules

• Managed the project team including engineering, construction, project controls and administrative lead personnel

• Administered the scope of work

• Ensured on-time completion of all deliverables, prompt notification of any delays and immediate action to correct any issues that impact on-time delivery.

• Served as point of escalation for any issues encountered that could not be adequately addressed by subordinate personnel

• Hosted project team meetings and contribute to effective team working across the department locally and on a global project

GTECH Corporation, West Greenwich, Rhode IslandAug. 2002 - Jan. 2005

Program Manager

• Oversaw the wireless rollout office that installed and integrated new wireless technology and software for GTECHS’s lottery and commercial services networks throughout the US and international locations, including the use and development of Satellite, Radio, GPRMS and Frame Relay networks both domestically and internationally

• Leased circuits or created own IP networks in some states over satellite, microwave or fiber

• Provided video over IP to international locations to support interactive video betting services

• Participated in development of core data models to analyze the best solution based on the geographic and metropolitan areas networks were being deployed in

• Assisted in the development of the applications to convert existing analog communication systems to the new IP-based units

• Assisted in the design of new data centers and the consolidation of international locations into a regional hosting facility

• Managed the implementation of a SANS network to house the lottery networks information both domestically and internationally

• Managed the system integration of both the new lottery communication networks and a new commercial services terminal being developed

• Interfaced with Hughes network systems to develop a secure IP based communication model that was of government quality

• Designed ATM networks to be used in NOC’s nationally and internationally

• Worked with several major carriers to develop, order and monitor transport circuits and T1’s

• Managed a vendor network that installed over 32,000 satellite dish locations at retailer sites over a 12-month period

• Developed operating procedures as well as interfaced with the legal department to develop RFP’s and contracts that would be usable in the contracting community

• Negotiated with multiple vendors to supply GTECH with a supply of equipment that would sustain the rollout for the full 9-month duration at a cost savings of several million dollars

• Managed upgrades of equipment in states up for renewal from analog telephone service to radio station or satellite based broadcast system

• Utilized satellite receivers with interactive video and data over IP network

• Set up backhaul system, leased and launched satellites as well as created new host network

• Managed rollout in the field including 300 technicians

• Created and tracked project plans, monitored field engineers, negotiated with vendors, developed contracts and budgets as well as provided status reports to executive level management

Education

US Navy Electrical “A” School, Great Lakes, Illinois

US Navy Submarine School Groton, Connecticut

New York University, New York, New York

Bechtel Corp, Prime Contract and Subcontract Formation and Administration

Contact this candidate