Customer Service Sales

MICHAEL SOIBAM

Mobile No. +91-995*******/985-***-****/977-***-****

Room No 1, Algu Bhai Chawl,

Gandhi Nagar – (E) Ward,

Jogeshwari – East,

Mumbai -400 060

CAREER OBJECTIVE:

I am looking ahead to work in a professional, growth oriented organization, where in one can make significant contribution to the success of the organization. Seeking a position that involves creativity, challenges and that provides me, an opportunity to constantly strive to explore, innovate & excel in attaining organizational and my individual goals. A consistently dependable team player, I can thrive in a high-pressure environment, enjoy the challenges of meeting deadlines and lead a team successfully.

STRENGTH & SKILLS:

Good analytical, interpersonal, communication & listening skills coupled with dedication and sincerity towards the assigned job.

EDUCATION BACKGROUND:

Course / Degree

Institute / Board

Year of Passing

Division/Class

Graduate

Manipur University

2008

Ist

H.S.S.L.C (10+2)

Board of Higher Secondary Education, Manipur

2003

Ist

H.S.L.C.(Matric)

Board of Secondary Education, Manipur

2001

Ist

EXTRA QUALIFICATIONS

* Completed successfully MS Office – Basic Computer Course (MS Word, MS Excel, MS Power Point & Internet)

* Post Graduate Diploma in Banking.

EXPERIENCE

* Worked as ‘’AssistantTeacher cum Administration supervisor’’ at Khongjom Standard English School, Khongjom Thoubal, Manipur, INDIA

* Worked as ‘’ FRONT OFFICE EXECUTIVE’’ at Hotel Airlines International (A group of Golden Swan Company) Santa Cruz East, Mumbai, INDIA

* Worked as ‘’Branch Banking Officer’’ at AXIS BANK . Mumbai, INDIA

* Working as ‘’Senior Sales Spervisor’’ at Chrysal Balaji Citi Buildcon Private Limited. Mumbai, INDIA

Key Responsibilities

Possess extensive knowledge in providing excellent customer service to improve business performance and ensure customer satisfaction

Experience in preparing reports and handling complete backend activities smoothly

Experience in analyzing customer requirement and ensure product meet customer requirements appropriately

Best Performer for renewal business with best Average.

Received several appreciations for being innovative and for developing action plans.

Best Arising Team Member Award.

Received several appreciations for taking initiatives and smart work.

Possess motivational management style with a record of being able to deliver positive results independently & under pressure

COMPETENCIES

Quick learner & adapts well to changes and pressure in work place

Managing relationships & working efficiently with diverse groups of people

Committed to meeting deadlines and schedules

Leadership skills to lead projects & handle work independently

LANGUAGES KNOWN

English, Hindi, Manipuri & Assamese (Speak, Read, Write)

HOBBIES

Reading, Travelling & Listening to Music

DATE OF BIRTH

2nd December,1985

REFERENCE

Available on request

DECLARATION

I hereby declare that the details furnished above are true to the best of my knowledge.

Mumbai

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