Customer Service Sales
Resume:
Los Angeles,Calif *****
Phone 626-***-****
E-mail *********@*****.***
Samuel Miranda
Objective
To get hired with a company where I can utilize my skills that will enable me to be both profitable and an asset to it
Summary of qualifications
Customer Service Oriented
Experienced in answering multiple phone lines
Experienced with both accounts receivable and accounts payable.
Knowledge in both computer hardware and software including Microsoft word and excel, quickbooks, lotus, and act.
Flexible and versatile, with the ability to meet deadlines under pressure.
Experience working all departments of shipping and receiving.
Work experience
04/2012- 05/2015 Magic Messenger Buena Park, Ca
Customer Service Agent / Warehouse Assistant
Answered incoming calls, processed customer pick-up and delivery orders. Assisted customers with any billing questions, generated customer leads via phone and internet which increased sales revenue 25%. Assisted warehouse manager with storage, packaging, and shipping of customer property.
07/2011- 04/2012 Kimco Office Industrial Staffing Ontario, Ca
Inside Sales / Technical Support Rep/ Jacuzzi Spas
Answered incoming calls, processed customer orders, generated additional sales by selling parts and accessories to customers for spas, increasing sales 20%. Assisted customers with billing and shipping issues they had regarding their account. Assisted customers over the phone with any problems they had regarding their spas.
Education 09/81-06/84 John Marshall High School Los Angeles, Ca
High School diploma
*References available upon request
Contact this candidate