Customer Service Sales

** ***** **. 330-***-**** Hudson, OH ***** *****************@*****.***

Cynthia J. Morris

Areas of Strength

Customer Relations Experience, Communication Skills

Organizational Skills, Ability to Multi Task

West Park Management 7/2014 – Present

Leasing Agent

Responsible for two complexes

Making appointments

Showing apartments

Writing up leases and renewals

Make sure work orders completed

Keep appointment and mileage log

Knowledgeable on customer needs

Understanding of running credit checks and background checks

Keeping board updated with rentals and move INS

Computer knowledge

Keeping all paper work and filing updated

Sam’s Club

Membership Coordinator

Responsible to set up membership drives with companies with 250 employees or more

Have 9 territories

Must have all recaps and files in perfect order

Must meet weekly goals

Huntington Banc Shares

Floating Personal Banker

Territories: Hartville, Dover, Cuyahoga Falls and Wadsworth

6 Weeks of classes in Columbus, Warren and Canton

Sales/Cross-Selling bank products and services to customers

Developed customer relationships and provided excellent customer service

Analyzed and provided solutions for clients financial needs

Proactive in seeking out potential clients in opening Business and Personal Accounts

Responsible in maintaining records, reports and all procedures directed by the home office

Balancing vault and cash drawer daily

Proficient in opening and closing procedures

Worked as team member

Sam’s Club

Check out Supervisor

Started as cashier, promoted to supervisor

Responsible for supervision of 70 employees and their work scheduling

Scheduled interviews and responsible for write up on employees

Outside Sales Field Representative

Worked with business owners providing cost comparisons

Organized club events for prospective business members

Earned employee of the month several times for working independently and increasing membership

Sterling Jewelry, Inc

Credit Authorizations – Part Time

Reviewed and monitored customer transactions for accuracy and fraud

Raised, lowered and created credit accounts for customers

Worked with authorities when customers were detained in store for fraud or theft

References available upon request

Contact this candidate