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Customer Service Medical Assistant

Location:
Philadelphia, PA
Posted:
December 21, 2015

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Resume:

Johnny Overton Jr.

**** ***** **** *** # **

Elizabeth City N.C. 27909

*************************@*****.***

252-***-****

OBJECTIVE: To obtain a position as a successful practical nurse, IT support technician,medication aide, medical assistant, or certified nursing assistant., in a medical or nursing facility and/or IT support facility where I can utilize the education and skills I have acquired.

EDUCATION:

Career Technical Institute 2014 Graduate:

Washington, DC Help-Desk Professional

Tidewater Tech 2003 Graduate:

Norfolk, VA Practical Nursing

Kee Business College 2000 Graduate:

Chesapeake, VA Medical Assisting

College of the Albemarle 1999 Graduate:

Elizabeth City, NC CNA

Harbors Edge Retirement Center:

Elizabeth City, NC Medication Aide

Information Services Education Break Down:

Help Desk Professional 2014 graduate

Course Breakdown

Operating Systems

Introduction to Operating Systems

Hard Disk Management

PC Applications

Word Fundamentals

Excel Fundamentals

Outlook Fundamentals

Business Skills

Business Problem Solving (I & II)

Customer Service & Communications Skills

Business Communications I

Networking

Network+ I, II & III

Computer Support and Maintenance (A+)

Computer Repair (I, II, III & IV)

Keyboarding

Keyboarding Skills (I, II & III)

.

CERTIFICATIONS: American Red Cross Association CPR, 2014

American Red Cross Association FIRST AID, 2014

Siemens/Burdick EKG, 2014

Certified Nursing Asst. (214313)(n.c.) (14086313)(v.a.)

Medication Aide 919-***-****

WORK HISTORY:

GO2ITGroup – Field Technician – 03/14 to Present

- Subcontracted IBM associate For the Hilton Hotel Corporation

- Install and/or Removal of workstations, keyboards, mice, and monitors, & printers

- Joined equipment onto the network

- Image workstations per approved guidelines

- Configure applications per approved guidelines

- Troubleshoot/Repair workstations requiring service

- Communicate with customers via phone and/or in person to ensure excellent customer service

First Choice Nursing – Cerified Nursing Assistance – 03/03-Present

- Cared for individuals in their care settings by assisting them with all of their adl’s & taking their vital signs and provide catheter and trach care.

ATC Healthcare - Certified Nursing Assistant - 03/03-Present

- Assisted elderly with daily grooming, bathing, and feedings

- Gave injections and take patient vital signs;

- Administered Medications

- Provide catheter and trach care. Harbors Edge Retirement Center – Medication Aide – 06/00-05/02 05/10-10/10

- Administered Medications

- Treated wounds to residents in an assisted living facility and in an Alzheimer’s unit.

Coastal Eye Care Center – Medical Assistant – 03/00-08/01

- Transcribed

- Triage Patients

- Corrected lenses

- Scheduled Patients

- Prepared exam rooms

- Documented and reported

US Army – Musician – 1994 to 1998

MOS 02 Bravo – Motivated Soldiers With Musical Compositions & Residents Surrounding Fort Drum

Honorable Discharged - 1998



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