Human Resources Microsoft Office

OVERVIEW:

Highly effective management professional, emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results.

SKILLS/EXPERTISE:

Cost reduction strategies Project Planning and Developing

Performance Evaluations Quality Assurance and Control

Budgeting and Forecasting Detail Oriented

Customer Relations Organized

Unsurpassed Work Ethic Results-Oriented

Dependable Natural Leader

Employee Relations Expense Reports

PROFESSIONAL WORK EXPERIENCE

Administrator October 2003 – Present

Railside Living Center; Byron Center, MI

Responsible for the day-to-day operations of the living center which includes: human resources for 100 employees, wellbeing and care of 95 residents and communications with families.

Responsible for the planning and successful execution of monthly events for over 90 families and quarterly events for the entire community

Maintain all departments to stay within budgets

Responsible for all marketing for the property which includes admissions, tours, advertising and networking.

Hotel Manager April 1998 – September 2002

Best Western Midway Hotel; Grand Rapids, MI

Responsible for front-house operations of a 147 room, full service hotel

Managed all areas of Human Resources including accounts payable, insurance and payroll

Responsible for resolving all customer complaints and internal employee issues

Increased ADR while decreasing overall labor costs

Successfully exceeded budget for 12 consecutive periods

PROFESSIONAL SKILLS AND OTHER ACTIVITES

Experience with Microsoft Office, excel, and power point.

Member of Grand Rapids Chamber, Byron Center Chamber, West Michigan Healthcare Network (president), Council on Aging, West Michigan Dementia Network, South Kent Rotary (past president)

EDUCATION

Bachelor of Science, Psychology/Social Work, Western Michigan University

Contact this candidate