Customer Service Assistant
Resume:
Stephany Giron
**-** ***** ****** *** Floor, Flushing, NY 11358
*********@*****.***
PROFESSIONAL SUMMARY
• Punctual
• Self-motivated, Hard-working individual
• Team leader and team player
• Bilingual in English and Spanish
• Dedicated
• Personable with a positive attitude
• Energetic
• Strong personal integrity
EDUCATION
Bachelors of Science in Nursing, Massachusetts College of Pharmacy and Health Science, Worcester MA December 2015 Bachelor of Science in Biology, Saint Francis College, Brooklyn Heights, NY May 2014 CERTIFICATIONS/MEMBERSHIP
American Hearts Association CPR & AED May 2017
EMPLOYMENT HISTORY
Ski Time Tours, Bayside, NY September 2009 – Present Head Customer Service Specialist, Office Manager
• Answer phone calls, greet clients, issue follow-up for bookings, and client feedback
• Initiate new contacts and cultivate business relationships
• Conduct monetary transactions in excess of $10,000
• Motivate and cultivate employees to maintain productivity FEGS Home Attendant Services, Bronx, NY July- August 2014 Receptionist
• Greeted, assisted and directed workers, and general public
• Answered all incoming call and handled caller’s inquires
• Provided office support services to ensure efficiency
• Provided word-processing and clerical support
Bounce N Play, Astoria, NY April 2014- August 2014 Party Host, Customer Service Assistant
• Create a fun and thrilling party for children ranging from 2-16
• Handle requests, and reservation for parties at counter and over the telephone
• Follow procedures regarding safety, cleanliness and special issues, and emergencies
• Greet guests, and accompany them to procedures of entry to party area
• Serve children with food, and beverages, and assist parents with food, beverages
• Check regularly with all guests to make sure they are enjoying their time Organo Gold Independent Distributor, Forest Hills, NY June 2012– June 2013 Customer Service Assistant
• Responsible for inventory, stocking, and displaying of products at weekly meetings
• Perform filling, data management, and editing shirt office memos
• Scheduling appointments, events, weekly meetings
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