Elizabeth Faith King
https://www.linkedin.com/in/elizabeth-king-58653154
Cell Phone: 979-***-**** / *****.********@*****.***
Network & Server Administration:
Active Directory/Server Administration Exchange Administration (On-Prem/Cloud)
NetPro Active Directory Administration PowerShell for migration and Permissions
Quest Active Directory Administration Backup Administration, BackupExec /
Numara FootPrints Deployment and Inventory Mgmt. Symantec Endpoint Protection (SEP)
Clarify and BMC Remedy Ticketing Systems Windows XP/Windows 7&8
Remote Server Administration/Terminal Services/VNC Office 2003-Office 365 Administration
VMWare Management Configuration Management
Windows Clustering
Work Experience:
Atos / McGraw Hill Education Acct Project (Contract)
Senior Exchange Administrator – August 2014 to November 2014
oMessaging Admin / Cloud local resource with Exchange experience and familiarity with Office 365
oGenerate support documentation for future individuals dedicated to the ongoing support of Exchange and Office 365 environment
oAnalyze prevalent issues and be able to offer potential solutions for the reoccurring issues is imperative to the success of the individual and the team
oSupport of 8,000 users and 11,000 email accounts
oScripting with command lines in Powershell
oConfiguration Management
Atos / Siemens Acct Project (Contract)
Senior Wintel Administrator – March 2013 to April 2014
oStrong knowledge of Active Directory Groups/Users for use in permissioning resources
oMigration engineer to standardize and migrate shared resources for file and print services
oManipulating data from dumpsec files pulled from servers in multiple OU’s to assure accuracy in all groups before migration to the new system
oProvide technical solutions for complex problem resolution
oWork closely with customers and Project leads resolving/troubleshooting end user issues due to migration from share permissions, Exchange/Outlook issues, Office 365 administration and customer support
oIn-depth and hands on experience with Microsoft Windows based File and Print services design, engineering, and migration
oConstant training to keep the team concentrating on the importance of security risks, reporting issues, formats and applications used to make this transition as seamless as possible
oInvolved in the design, installation, configuration, management, maintenance and administration of enterprise data center servers. Support of ongoing server consolidation effort to migrate physical servers to virtual environment
Marathon Oil (Contract)
Active Directory / Security Specialist – June 2011 to July 2012
oAdding and Removing group members in four different Domains and hundreds of OU’s, Security groups and Distribution groups in for Windows Servers 2003/2008
oCreating Admin accounts, Staging and Service accounts in Windows Server 2003/2008
oCreating/Modifying Functional Recipients created in Exchange 2007/2010 Administration
oAccount recovery using Quest Recovery Manager for AD
oAssist with efforts of separation of their upstream and downstream into two companies regarding Active Directory folders and permissions
oResolve requests through BMC Remedy ticketing system to resolve issues for over 10,000+ users
oTroubleshoot account lockouts using Lock-Out Status Tool and Event Logs
oCreating/Modifying Resource Calendars created in Exchange 2007/2010 Administration
oCreating/Modifying Universal/Global Groups created in AD Users and Computers and Quest ARS Administration
USFHP Christus Health (Fulltime)
Active Directory / Security Analyst – June 2008 to June 2011
oActive Directory maintenance, created OU’s for different departments in Server 2003 Forrest – using of NTFS permissions, worked with DHCP, DNS, GPO’s and login scripts.
oCreated, organized and granted security access to OU’s for different departments in Server 2003 Forrest – using of NTFS permissions
oCreated all new employee accounts and granted permissions accordingly as well as removed accounts after employees leave, from Active Directory and other applications such as Exchange
oUpdating Group Policies according to compliance from the Dept of Defense
oDeployment/Patching of updates for all applications and OS using Microsoft WSUS and Numara Maintenance, updates and monitoring of Trust Relationships, DHCP, DNS and WINS Server 2003
oDevelop, improve and implement policies and procedures for all IT and Security
oDeploy Manager, and vulnerability scanning of network devices
oScan servers and workstations for vulnerabilities Contact vendors regarding service issues to receive support information and assistance
oPlan/manage the development, monitoring and delivery of security requirements, Disaster Recovery, Assisted in DIACAP Audits, IAVA Compliance and educational programs for organizational implementation
Mosaic Global Solutions / Blue Matrix Technologies (Fulltime)
Systems Administrator – May 2007 to June 2008
oActive Directory creation and maintenance, Server and Workstation administration, maintenance and network monitoring – Small Business Server 2003 including Exchange 2003, DHCP, DNS, VPN and XP / Vista Professional/Business, Office 2007 Professional
oCustomer Support for external customers – Active Directory and network administration, user support
oShoreTel Administration and phone configuration – VoIP
oMicrosoft Cluster Services (MSCS), clustering management
oVMWare install and management
oConfiguration Management
Accenture / Tx Medicaid and Healthcare Partnership (Fulltime)
Security Administrator - August 2005 to May 2007
oActive Directory maintenance regarding access to accounts and email accounts for 30,000+ users using Server 2003
oCreate, Update and Remove User Account’s and select requested access for over 30 different applications and network access
oCreate and update Security Policies and Procedures and Standard Operating Procedures for all applications for the Security Team
oSupervise and Train Team Leads and Team Contacts to create, change and roll-off employees to the Project
oAssist the Technology Team to improve Team Member Request processes
oAssign and Track Team Member Requests and Help Desk Tickets
oMeet with Team Leads and Supervisors for Annual review of security roles and software profiles
oEvaluate security products; take part in the security incident handling process
oAssist in preparing Accenture and Technology Team All Hands Meetings and Employee Morale Boosters
oAssist IT Team with the Exchange upgrade / clustering from Exchange 2000 to Exchange 2007
G-N-S Insurance Services (Fulltime)
Systems Administrator – July 2004 to August 2005
oPerformed PC and server Maintenance for Windows XP and Server 2003 Active Directory maintenance (DNS, DHCP, WINS, Trust Relationship)
oActive Directory, Exchange and IIS administration
oUsed WSUS for Microsoft updates and step by step installation of PC installation and setup
oPhone system administration using ShoreTel
oPerformed database cleanup and maintenance for SQL 7
oTrained new employees in day-to-day operations in applications and Windows XP
oUpdated and maintained custom forms, backup/restore procedures, network documentation
Wayne Division of Dresser Industries (Fulltime)
WAN / LAN Systems Administrator - December 1999 to February 2004
oAssisted with Trust Relationships, WINS, DHCP, DNS, TCP/IP and with Canada, Philadelphia, Denver and Brazil
oServer 2000/2003 Active Directory Administration, monitoring Event Logs and network issues using Whats-Up Gold for server issues
Wayne Division of Dresser Industries (Continued)
WAN / LAN Systems Administrator - December 1999 to February 2004
oCreation and removal of user accounts and permissions
oMigrated Exchange hardware to updated Dell server then migration of the Exchange application and database successfully
oPerformed Exchange 5.5 and Veritas 8.6 – 9.0 Backup administrative tasks using Treefrog Tape System for Full and Incremental backups, monitoring errors and resolving when needed
oProvided Microsoft ISA Server, VPN, Terminal Services and Microsoft IIS web monitoring
oAssisted 500+ internal and external, multi-city end users with software and hardware issues
oHP and CISCO Manageable Switches
Texas Nurses Association - May 1998 to December 1999 (Fulltime)
Texas Hospital Insurance Exchange - July 1993 to May 1998
Systems Administrator – Both companies had same server/network administrative and user tasks
oPerformed Network, Active Directory and Security tasks - WINS, DHCP and TCP/IP, DNS, Trust Relationships in Server 2003 – User and folder creation and permissioning
oPerformed database administration on three separate SQL 6.5 and 7.0 databases
oExchange 2003 Administration and account creations and permissioning
oVeritas Backup on a regular basis and Door Security Administration, create access and badges
oDeveloped on-line training courses and provided online education (Blackboard / IIS) for employees
oAssisted in the budget process with Board of Directors each year
Education:
University of Phoenix – GPA: 2.99 – Graduation June 2015
Degree: Associates in Computer Science (with additional 22 yrs experience)
Degree: Bachelors in Business Administration to start January 5, 2016
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