Human Resources Customer Service

Kimberly (“Kim”) Whitten ***** S **th Ave, Phoenix AZ 85045 E: **********@*****.*** P:602-***-****

OBJECTIVE: Energetic, friendly and dedicated human resources professional seeking position in which my outgoing personality, creativity, organizational and communication skills will be utilized and appreciated; strong desire for personal and professional growth within a stable organization.

PROFESSIONAL SKILLS:

Excellent and effective communication skills

Creative, detail-oriented individual

Thrive on fast-paced environment

Proficient in Microsoft Word, Excel, Powerpoint, Outlook, OrgPlus, Contribute and Peoplesoft

PROFESSIONAL EMPLOYMENT:

CalPortland Phoenix, AZ 04/2015 - present

Human Resources Assistant

Maintain all DOT files for Arizona (scheduling physicals, CDL renewals, annual MVR’s, etc.).

Assist with recruiting (pre-screen, interview, coordinating background checks and physicals).

Assist with on-boarding (creating new hire packets, coordinating with managers and trainers, completing eVerify and all required reporting).

Assist with Benefits enrollment and helping with paperwork.

Handle all filing: Personnel, Medical/Benefits, DOT, I-9’s, creating new files and termination files.

Miscellaneous: birthday cards, coding/processing invoices for payment, responding to unemployment claims, verifications of employment, EEO log, Applicant Flow Log.

Responding to employee & manager inquiries and requests.

Vulcan Materials Company Phoenix, AZ 01/2007 – 04/2015

Human Resources Assistant

Attendance, FMLA and Leave of Absence tracking in Peoplesoft.

Payroll reporting to Corporate Office; troubleshooting errors when needed.

Provided frequent customer service regarding payroll, benefits, etc.

Assisted with all benefits enrollment/Manage Division’s Open Enrollment Annually.

Worked closely with Safety Department as needed (reports, coordinating worker’s compensation claims, etc).

Conducted New Hire Orientation and prepared all materials as needed.

Completed all verifications of employment and payroll requests.

Organized all HR Records, Personnel, Medical, DOT & I-9 files within legal requirements; Conducted Annual Audits.

Maintained Division Organization Charts and phone/plant listings.

Maintained/Updated Division Intranet site as needed.

Cold Stone Creamery Inc. Scottsdale, AZ 05/2005 – 12/2006

Executive Assistant for Human Resources and Accounting

Assistant to Vice President of People and Human Resources Department.

Assistant to the Chief Financial Officer and Accounting/Finance Departments.

Administrator of benefits enrollment and changes for new-hires, current and field employees.

Conducted new hire orientations for all employees.

Continuous upkeep and organization of all personnel, benefits and terminated employee files.

Organize, plan & execute quarterly National Advisory Board Meetings and monthly Company-Wide Meetings.

Assist employees with questions regarding employment and benefits.

EDUCATION:

Ottawa University Phoenix, AZ 2007 – 2009

Bachelor’s Degree in Human Resources

Marian Court College Swampscott, MA 1992 – 1994

Associate’s Degree in Science – Travel, Tourism & Hospitality

REFERENCES: Available upon request.

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