Edward L. Dailey
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Mooresville Indiana 46158 Mobile 317-***-****
*********@*****.***
General Manager, TSI/Indianapolis Spring Corporate office.
Dedicated, results oriented Manager with a history of proven success in a high-volume repair facility and retail operations. Respected leader, able to train and develop responsive employees. Reputation for strong organizational and interpersonal skills needed to obtain the highest quality of customer care.
Key Skill Areas
Revenue Growth- Highest volume of sales company wide since 2011
Profit & Loss Accountability
Inventory control, Cost Containment
Team Building
Reversing Negative Operational Trends
Strategic Planning & Implementation
Coaching, Mentoring
Time Management
Management Training
Process Improvements
Regulatory Compliance
OSHA, K-PA compliance officer
Professional Employment
General Manager TSI/Indianapolis Spring Indianapolis IN 2011 to Current
Manage day-to-day operations of a sixteen bay repair facility to include supervision of Management staff, outside sales representative, Service consultants and all remaining branch personnel. Scheduling of workload, customer communications, hiring and training of employees, maintaining and improving quality control. Increasing productivity and profitability, expanding services and growing overall sales.
Negotiated/obtained annual contracts with City of Indianapolis, IPS School board to include Indianapolis Power and Light co.
In-house A/C installations, Three Mobile Climate Control/Lube systems service vehicles. Scheduling all above/underground repairs while insuring all personnel are up to date on MSHA certifications.
Tubes and Hoses manufacturing/Fabricating department.
Edward L. Dailey
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Education
Plainfield High School
1979-1982
US Army
1982-1991
Associates degree, Business management. U.S. Army
1985-1987
ASE credentials
1992-2010
A1- Engine diagnostics/repair
A4- Steering & Suspension
T5- Steering& Suspension/ Heavy Truck
A5- Brakes
A7- Heating & Air conditioning
X1- Under car specialist
Hunter Engendering St. Lois MO. 1998
Level three certified Alignment technician.