OBJECTIVE
To obtain employment in order to enhance my work experience, skills and training.
SPECIAL SKILLS
Excellent interpersonal and communication skills
Ability to express in writing and orally
Ability to maintain calm and friendly demeanor under pressure
Able to anticipate the needs to customers and managers
Trustworthy, organized and able to seek assistance from supervisor as needed
Own safe and reliable transportation
Proficient in Word, Excel, and other computer software.
EDUCATION
Cypress Bay High School, High School Diploma June 2011
Florida International University, BS
WORK EXPERIENCE
October 2015 – Present
Greeter Florida Blue
I primarily entered members and non-members in our triage system. I organized and restocked important documents for the service and sales agents. Organized and worked at company events off-site and on-site. My position included answering phones and setting up future appointments for prospective clients.
May 2015 – September 2015
Team Member Smoothie King
I took customer orders in person and over the phone. Prepared smoothies and ensured orders were completed accurately and quickly. I also helped to update and maintain inventory, assisting in procuring items and services that were necessary for the smooth operation of the store. I focused on creating and maintaining customer satisfaction.
May 2014 – December 2014
Jr. Analyst Healthcare Financial Systems, Hollywood, FL
I organized and updated medical records and insurance information between doctor's offices and insurance companies. This included updating records online and utilizing different companies software.
September 2012- December 2012
100 Montaditos Kendall, Florida
Dishwasher/ Busboy I was responsible for washing dishes, managing the cash register, bussing tables, preparing and serving meals and both alcoholic and non-alcoholic beverages, and maintaining the dining area in a clean, safe and orderly manner.
April 2012 – August 2012 100 Montaditos South Miami, Florida
Cashier I was responsible for greeting customers, taking food and beverage orders and communicating with the kitchen, taking orders from the kitchen and delivered to the customers, ensuring the accuracy of orders and managing the cash register. I was also responsible for bussing tables and washing dishes as needed.
June 2011 to July 2011 Broward Health, Weston, Florida
Volunteer I performed various clerical tasks including organizing documents in chronological, alphabetical and numerical order. I was also responsible for retrieving documents in a timely manner. In addition, I maintained records and logs and provided office support and assistance to staff members.
References are available upon request.