Customer Service Sales

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Ano Tong

Senior Customer Relations Executive (2 years 4 months)

Rain Nutrition Sdn Bhd

+60-012******* *******@*******.*** MYR 3,700 Kuala Lumpur Experience

** ***rs of total experience

Aug 2013 - Present

(2 years 4 months )

Senior Customer Relations Executive

Rain Nutrition Sdn Bhd Kuala Lumpur, Malaysia

Industry Multi Level Marketing

Specialization Customer Service

Role Customer Service - General

Position Level Senior Executive

Monthly Salary MYR 3,300

- Handle distributor's incoming call

- Handle distributor commission and compliance status eg. commission and payment inquires

- Preparing commission and achievement cash bonus payment

- Imported and updating customer's data to system

Jul 2013 - Present

(2 years 5 months )

Junior Mareting Assistant

Lead System (M) Sdn Bhd

Industry Electrical & Electronics

Specialization Marketing/Business Development

Role Marketing Executive

Position Level Junior Executive

Monthly Salary MYR 1,600

- Compiling flyers record

- Contact with advertisement dealer

- Premium gift stock inventory record

- deal with supplier about the product, printing, advertisement quotation Jul 2005 - Mar 2006

(8 months )

Outlet Operation Officer

Snips Salon Sdn Bhd

Industry Hair & Saloon

Specialization Operating Hair Saloon

Role Others

Position Level Senior Executive

Monthly Salary MYR 2,200

Job Duties

- Monitoring the outlets staff

- Make sure the operation on all outlets are running smooth in the promotion sales

- Prepare the promotion package from time to time

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- set up sales target and having meeting with the outlets staff

- prepare stock inventory report

- prepare analysis report

- prepare the shop's operation license

- deal with dealer on new advertisement (signboard poster, flyer, bunting) when new outlet open

Achievement

- Target been set was hit by outlets after having meeting or briefing

- Sales increment on the outlets

- Training programme set up for all staff

- Everything are running smooth when new outlet open Jul 2002 - Jul 2005

(3 years )

Sales Processing Supervisor

Elken Sdn Bhd

Industry MLM Company

Specialization Health Care Products

Role Others

Position Level Senior Executive

Monthly Salary MYR 2,300

- Monitoring and manage staff to make operation running smooth

- Prepare analysis and monthly report

- Preparing stock inventory report

- Prepare staff duties rooster and working schedule

- Present the best customer services to the consumers

- Solve the customers problem or any product enquiry or information Aug 2001 - May 2002

(9 months )

Senior Sales Assistant

Padini Holding Sdn Bhd

Industry Retail

Specialization Sales - Retail/General

Role Supervisor/Team Lead

Position Level Senior Executive

Monthly Salary MYR 1,200

- Prepare analysis and monthly report

- Preparing stock inventory report

- Prepare staff duties rooster and working schedule

- Present the best customer services to the consumers

- Solve the customers problem or any product enquiry or information Nov 1997 - Jul 2001

(3 years 8 months )

Sales Supervisor

Canary Theme Sdn Bhd

Industry Retail

Specialization Sales - Retail/General

Role Supervisor/Team Lead

Position Level Senior Executive

Monthly Salary MYR 1,800

- Run the formal/new boutique operation in condition smoothly

- Prepare analysis and monthly report

- Preparing stock inventory report

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- Prepare staff duties rooster and working schedule

- Present the best customer services to the consumers

- Solve the customers problem or any product enquiry or information Education

2002 Informatics College

Diploma in Computer Science/Information Technology Malaysia Major Information Technology

Grade Grade C/2nd Class Lower

Skills

Advanced Virtual DJ, Serato DJ

Intermediate Microsoft Excel, Microsoft Office

Basic Microsoft PowerPoint

Languages

Proficiency level: 0 - Poor, 10 - Excellent

Language Spoken Written

Chinese 10 10

English 7 5

Bahasa Malaysia 7 5

Additional Info

Expected Salary MYR 3,700

Preferred Work Location Kuala Lumpur, Asia - Others, Anywhere in China About Me

Gender Male

Age 38

Address Kuala Lumpur, Malaysia

Nationality Malaysia

Permanent Resident Malaysia

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