Customer Service Sales

Laurie Cannon

Cell#248-***-****

*********@**.***.***

SUMMARY

Proven abilities to resolve client and office objectives; experienced in overall office support, teamwork, sales, data base functions and entry. Enthusiastic doctoral student of Psychology with with a forte in counseling, public diplomacy, overall business relations, and easily adapts to new objectives. Interested in the advocacy of social and mental health services, encouraging client and business relations and using my skills to assist the alliance necessary, to meet company and client directives.

SKILLS

• Experienced with database functions including, Microsoft Word, Excel and PowerPoint.

• Conversant with report generations, public diplomacy, research, and investigations.

• Valuable research and editing; excels in A.P.A reports and sales.

• Extensive experience with guiding people through various social agencies and client intake EDUCATION

Doctorate studies 2017

Grand Canyon University Phoenix, AZ

• Ph.D. in Psychology, Cognition, and Instruction

• Intentions: Help advance the profession of human services M.S. in Psychology 2013- 2015

Grand Canyon University, Phoenix, AZ

• Conducted research “Cultural Art Programs: Treating Adolescent Inpatient Females with Conduct Disorder”

B.S. in Psychology 2008-2011

State University of New York /ESC Hauppauge, NY

• Explored the facets of deviance and adolescent development

• Transcripts available upon request

Internship

Nassau Suffolk County Law Association 1999

• Objectives: Legal advocacy; assisting the public to successfully navigate to receive services Professional Development: Graduate Studies in Counseling -40 credits

• Graduate Statistics

• Social and Cultural Psychology

• Learning, Cognition and Motivation

• Health Psychology

• Contemporary and Ethical Issues in

Psychology

• Psychopathology and Counseling

• Human Growth and Development

• Research Methods

• Marriage and Family Therapy

• Diagnostics, Assessment, and Treatment

• Counseling Skills

• Tests and Appraisal in Counsel

• Psychopharmacology and Addictions

• Social and Cultural Diversity Issues in

Counseling

• Addictions and Substance Use Disorders

EMPLOYMENT EXPERIENCE

Savoy Medical Supply Inc. Hauppauge, NY

Purchasing assistant/ Supervisor 2004 – 2008

• Assisted with purchasing, tracked inventory of incoming and outbound freight

• Generated inventory reports; Purchased and researched price comparisons

• Routed inbound and outbound freight; Tracked spending and invoices.

• Designed new company procedures that enhanced overall function, eliminated overtime

• Tracked inventory more efficiently by setting up a data program. Stony Brook University Hospital Stony Brook, NY

Patient Service Clerk: Admitting Department 2001– 2003

• Conducted patient intake, initiated and explained HIPAA along with hospital policy

• Generated both birth and death certificates

• Confirmed insurance coverage and billing alternatives

• Evening bed assignment, morning admissions

• Assisted medical personal in attaining patient information Mecklenburg County Child Support Enforcement Charlotte, NC Office Assistant 1998-2000

• Public relations, advisement, and procurement

• Assist agents and court processes

• Prepared cases for court, conducted absent parent investigations

• Described and enforced tax lien actions, field enforcement issues

• Assisted Department of Social Services

• Client intake, assisted attorneys preparations with court documents and research

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