Customer Service Sales/ Bookkeeper

Sherrice D. Jones

**** *** ****** ****, **********, NC 27406 ********.********@*****.*** 336-***-****

O BJECTIVE

To secure a position that will lead to a lasting working relationship in the field of bookkeeping and customer service; that would enable me to use my strong leadership skills, while improving my skills working with others.

KEY ASSETS

Hardworking, Motivated, Teachable, Promoted, Committed, Team Oriented, Encourage, Loyalty, Valued, Focused, Patient, People Person

EDUCATION

Guilford Technical Community College

Jamestown, NC

Associates in Science, 2016.

James Benson Dudley High School Greensboro, NC

Diploma, 2011.

PROFESSIONAL

Head Financial Intern, Hamrick’s Inc. Greensboro, NC 2012 Present

As financial: Position is responsible for the greeting of the customer in a timely and efficient manner, while demonstrating excellent customer service skills and effective communication. Assumes responsibility for accurate data entry and assigned clerical duties. Maintains positive, focused service to the customer, co workers and other sales departments, following the organization's core behaviors.

1. Filling bank orders & daily paperwork and storing on the desktop

2. Counting tills correctly

3. Dealing with customer service

4. Training cashiers

5. Answering phones and directing to the department

6. Counting deposit

7. Counting safe

8. Doing payroll

9. Using LRT scanner & merchandise sales floor

10. Scheduling employees

11. Markdowns within retail store

Accomplishments

● Promoted from Assistant Financial to Head Financial Intern

● Promoted from Cashier to Assistant Financial and received a raise

Order Picker, Shamrock’s Corp. Greensboro, NC 2012 2012

As a picker: Ability to work successfully in a multi tasked, fast paced environment with commitments to deadlines. Demonstrate proficiency in packing all components and subcomponents for all cases, boxes, and displays, with accuracy and quality. Ensure condition of all outbound cases, boxes, and displays are clean, safe, and in good condition. Learn and demonstrate basic scanner proficiency, i. e. scanning books that are out of stock. Responsible for the careful handling of all tools and merchandise at all times. Utilize proper techniques for lifting, packing, and handling heavy objects, climbing ladders and pushing/pulling display cases. Maintain attendance and punctuality as required by assigned work schedule and within company standards.

REFERENCES

Available upon request.

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