Customer Service Medical

Career Overview

Core Strengths

Accomplishments

Work Experience

CLAUDINE SANCHEZ

*** ************ ****** ** *****: 361-***-**** ************@*****.*** Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational background, and exceptional people skills, which will allow me to grow personally and professionally within my field.

Strong organizational skills

Active listening skills

Courteous demeanor

Energetic work attitude

Adaptive team player

Customer Service

Opening/closing procedures

Data Entry

Filing

Internet Research

Scheduling

Telephone Skills

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders.

OP Tech/Customer Service Rep Jun 2013 to Apr 2014

Acute Eye Care - Victoria, Texas

Patient medical history data entry

Pre Opt screening

Insurance verification/claiming

CNA Sep 2012 to May 2013

Paradise Oaks - Victoria, Texas

CNA Sep 2012 to May 2013

Care Stat - Corpus Christi, Texas

In home healthcare

Scheduling/Transportation Cord./Nurse aide Jan 2008 to Jan 2011 Port Lavaca Nursing - Port Lavaca, Texas

Assisting residents with ADL's Charting/Documenting Res. Daily progress All aspects of NA work TransporTATION/SCHEDULEING Cord./Nurse Aide Scheduling medical apts., procedures, follow-ups Arranging transportation Collect medical records, maintain lab/procedure results for MARS, communicate between resident's nurses and physicians on appts., procedures, relaying results and recommendations.

Office Mgr/Secretary Payroll Sep 2000 to Sep 2005

First Baptist Church - Lolita, Texas

Maintain/Order/stock merchandise.

Educational Background

Placing PO orders

Office mgr/ sec.

Bi-weekly Payroll

Weekly Bulletin

Monthly Newsletter

Quickbooks

Nursing Assistant Course, Nursing Assistant 2008

Victoria College - Victoria, Texas, USA

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