Manager Customer

Shelley Cerrato

**** ******* ***

Apt **

Des Moines, Iowa 50321

Phone: 515-***-****

Cell phone: 515-***-****

Email: *******.****@*****.***

Professional Background:

Sears Holding

**** ******* Parkway

West Des Moines, Iowa 50266 - Phone : 1-800-***-**** - Manager Kelly Walters

Offline processing for customer credits and changes in orders

June 25 2014 to Current

Position: Offline with service, tax credit, placing orders, chat online, processing exchange, processing defferred credit for customer, cancellation.

Change in job shift was move to retail support for the sears store, helping customer place orders and help them with question.

Career Management Associates

121 SE Shurfine Drive - Suite 4

Ankeny, Ia 50021 - Phone : 515-***-**** - Manager Crystal Metheny

A temp for hire for short term employment

Reason for leaving: Assignement finished

Position: yearly data entry in 7 day period for arigulture

Randstad

8900 Freedome Commerce Way

Jacksonville, Fl 32256 - Phone: 904-***-**** - Manager Terri Mcklain

A temp for hire for short term employment

March 2014 to May 2014

Reason for leaving: Assignment finished.

Position: yearly process of scanning in customer account and records of investment.

Paper Free Technology

4512 Merle Hay Road

West Des Moines, Ia 50310 - Phone: 515-***-****

Temp assignement threw Apple one - Manager Casey 515-***-****

Reason for Leaving: Assignment completed.

Position: scanning color documents for customer request on brochure and account information.

Wells Fargo

6200 Park Ave

Des Moines, Ia 50321 - Phone: 877-***-**** - Manager Casey Price

10-2009 to 11-2013

Reason for Leaving: lack of work, keying error .

position: Shipping, double scanners, credit check request, policy and loan breakdown for storage, hfm loan default, policy information to on line system.

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