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Manager Management

San Francisco, California, United States
December 22, 2015

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***** ** ***** **.

Kansas City, MO 64157

Home: 816-***-****

Cell: 816-***-****


Extremely motivated leader with extensive experience in numerous areas of leadership including distribution, team building, standard process management, information technology, continuous improvement, project management, transportation, logistics, accounting, and inventory management. Taught in environments where timely decision making skills are critical. Have a reputation for dedication, creative problem solving, and outstanding service. My ideal company would look out for the best interest of its employees, but at the same time, it would be the employee’s job to help the company thrive. Teamwork is the key.


W.W. Grainger Inc. - Kansas City, MO

Manager, Distribution Operations – Inventory/Logistics/Inbound/Outbound (2/2008 – Present)

Job Responsibilities:

Responsibilities are to provide leadership and guidance to employees within W.W. Grainger inbound and outbound shifts along with all support personnel. Support Sr. Director of Distribution to help ensure timely accurate product receipt, order fulfillment, and the optimization of resources and processes. Manage and lead people to ensure compliance with company policies/procedures, continual process improvement and drive employee initiatives to create and promote an environment where employees are involved, empowered and committed to the success of Grainger. Manage all inventory policies and procedures in regards to cycle counting, audit, product transfers, product placement, space capacity and system functions. Create visibility to important information and using data to make informed decisions that are in-line with our company vision.


Was first to implement individual production standards for inbound department. Lead project that eliminated 100% wall-to-wall annual physical inventory. Current inventory process reduced annual inventory costs by 68% and boosted on-time shipping during this period to 94%, up from 66% the prior year. Promoted a safe work environment (zero accidents in 2009 and Executive Safety Awards in 2010 and 2012). Achieved 1,000,000 work hours without a LTA in 2014. Implemented LEAN projects and increased outbound productivity by 20% by splitting ML pick from straddle pick to increase efficiency. CO-President of FTM (First Time Manager) Cohort 12 engaging managers across the organization leading many different departments and job functions. Facilitator for GEL (Grainger Emerging Leader) Cohort 20 which prepares our high performing individual contributors for leadership roles. Also facilitated an FTM (First Time Manager) program that gives first time managers the tools needed to be successful. These managers came from many different departments and were very diverse in their skill-set. Also, wrote system requirements and was the Project Manager for implementation of our new WMS and ERP systems to meet our operational needs.

AmerisourceBergen Corporation- Kansas City, MO

Returns Manager (6/2005 – 2/2008)

Job Responsibilities:

Responsibilities include supervising the handling of returned, damaged, outdated, and recalled product. All products tracked through PkMS along with AS400 system. Also responsible for training on all PIE/MHE equipments (OSHA certified trainer). Also responsible for all emergency orders requested throughout the day in all logistical capacities. Implemented standard work in all departments and played a major role in our “Performance Management” startup. Must be detailed oriented in this position to handle all reverse distribution and shipping duties.


Started our Quality Committee where we saved the company an estimated $200,000 in 2006 by salvaging damaged product and sold at a discount. Played a major role in our performance tracking implementation. Also minimized non-saleable inventory value to the lowest out of 30 distribution centers, which freed up much needed cash flow for the our division and the company. Implemented the Returns Process, developed in the Kansas City Distribution Center, across all Distribution Centers in the network.

PBA/True Care Pharmacy - Kansas City, MO.

Inventory Control Coordinator – Pharmaceutical (3/2004 – 6/2005)

Job Responsibilities:

Job was to track inventory and handle damages, recalls, and outdated returns. Must adjust inventory to current levels and run investigations on missing and damaged product. Manage government licenses as well as see all vendor DEA licenses are valid and current. In charge of quarterly and year-end inventories. Along with these duties, also handle the accounts payable to all our pharmaceutical vendors. It is a very challenging position, which requires expertise in multi-tasking. This is one of my strong suits.

Warehouse Shipping Supervisor (2/2002 – 3/2004)

Job Responsibilities:

Was in charge of the shipping department. Responsible for day to day operations, including staff supervision, inventory, and some warehouse maintenance. Training, motivating and organizing were the other major aspects of the job. Was the Shipping Supervisor’s responsibility to see tasks were completed correctly and in a timely manor. Major tasks included supervising employees, training, cycle counts, stocking shelves, picking, scanning, invoicing of all shipments and shipping. It was a necessity to be very organized and poised to achieve goals.

United Parcel Service - Kansas City, MO.

Air Operations Supervisor (3/1998 - 2/2002)

Job Responsibilities:

The operations supervisor at UPS has a number of duties that are centered on ensuring that there is cohesiveness within the UPS operation at the KCI Airport Location. Responsible for a number of duties, which include monitoring and leading all departments in regards to meeting safety, quality, and efficiency standards and implementing programs that serve the operation and company in a positive manor. Operations supervisors also assist in the hiring process by helping to select the best candidates for employment.


Attended Air Management Training School in Omaha, NE, where I learned the importance of safety and teamwork. Was head of the Comprehensive Health and Safety committee for the operation. Made operational improvements on the sort where the missort frequency was increased from 1/5000 packages to 1/20000. After the sort, was moved to our container sort platform. This is where all the containerized volume arrived. This job has a direct impact on all the areas of the operation. Improved the jet departure times of the aircraft by an average of 14 minutes. Also played a major role in the organizing of the UPS Kansas District Air Fest, which helped raise money for the United Way.

Groundhandler (Lead) (3/1997 – 3/1998)

Job Responsibilities:

Started at the MCI facility as a ground handler. Quickly gained seniority and became the ramp designee of the operation (Lead). Trained many employees on air ramp procedures and taught them the importance of safety. In 1998, the operation went an entire year with out an injury. Was a member of the safety and KORE (keep our reputation excellent) committees and was also a Hazardous Material Acceptance Auditor and Responder. Could accept hazardous materials into the UPS system and if one were to leak or become damaged, could clean it up and dispose of it properly.


Park University – US-MO.-Parkville

Bachelor’s Degree (B.S.) - Business Management (Cum Laude)

Metropolitan Community Colleges of Kansas City - US-MO.-Kansas City

Associate’s Degree (A.A.) – Business – Logistics Management

Missouri Western State University - US-MO.-St. Joseph

Some College Coursework Completed


Microsoft Office Products – Access, Excel, PowerPoint, Outlook, Visio, Project






Available upon request

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