Test Lead, ECommerce, IBM Websphere Commerce, Hybris, Quality Assuranc

Venkataraman Rajamani, Test Lead

Email: **************@*****.*** Contact: +91-720**-*****

Experience Summary:

Over 5 years of experience in Software Testing, Test Management and Defect Management.

Two years of experience in client-site projects, in UK, which involved frequent interaction with clients, and third party at different locations during various stages of testing and defect management.

ISTQB Advanced Level Test Manager Certified.

Successfully executed assignments in the capacity of Tester, Test Analyst, Test Lead and Defect Manager.

Strong knowledge in IBM Web sphere commerce product and Ecommerce testing and Fulfilments.

Experience in Functional, Non Functional, Mobile, Data Migration, Regression, Payment Accreditation and Reports testing.

Experience in preparing Test Strategy, Test Plans, Test Estimations, Test Scenarios, Test Cases, Test Summary Reports, Defect Reports and Status reports.

Experience in end-to-end test management that includes Benchmarking of Test process maturity,Monitor and track recommendations provided, manage teams and deliver on time with regular review of deliverables with customers

Good Exposure to Automation tools – QTP.

Experienced in BFSI, Retail domains.

Defect management experience including driving defect triages and defects tracking with various stakeholders and vendors to closure.

Adept in using testing tools: HP ALM, HP QC, Clear Quest, Bugzilla.

Well acquainted with SDLC of Business Systems/Applications and Testing Life Cycle (STLC).

Possess excellent communication and analytical skills.

Quick learner and good team player, ability to meet tight deadlines and work under pressure.

Educational Qualifications:

Degree and Date

Institute

Major and Specialization

Bachelor of Engineering,

Year 2010

Thiagarajar College of Engineering, Madurai

Computer Science Engineering

Key Competencies & Skills:

Automation tools

QTP

Bug Tracking Tools

HP ALM, HP Quality Center,Clear Quest, Star Team

Databases

SQL Server 2000, Oracle 10g

Integration

Abinitio, Web methods

Batch Scheduling

Control M

Languages

SQL, Java

Operating Systems

Unix, Windows 2000/NT/98/95/XP.

Certifications:

Professional Society / Certification

Member Since / Date Certified

ISTQB Advanced Test Manager

09/12/2015

ISTQB Certified Foundation Level Tester

23/12/11

Computer Society of India certified Software Test Analyst

15/07/11

Sun Certified Java Professional 1.6

05/02/11

Corporate Achievements

Achieved an award for the outstanding performance in Testing from the Customer Sainsbury’s Supermarkets ltd (London).

Achieved a Break away performance award from the Customer IKEA.

Project Assignments:

The details of my various assignments are listed here.

Client Name

J Sainsbury’s Supermarkets ltd.

Project Name

Client Defect Manager – Online Payment Card Compliance

Duration

MAY 2014 to Till date

Description

Facilitate a standardized defect management for Online Payment Card compliance project.

Roles & Responsibilities

Client Defect Manager

Responsible for managing the lifecycle of a defect from initiation through closure. This includes:

Moderator and administrator of the Triage process

Act as communication channel and bridge for all the Triage Team Members.

Ensuring that a defect is prioritized and assigned to the correct owner

Monitoring the resolution progress with the appropriate development group

Coordinating the deployment of patches, hot fixes etc., into test environment with the release management team and test execution team

Producing, analyzing, and publishing the defect management performance reports as per the Key Performance Indicators.

Enforcing procedures to employ Quality Control.

Define & provide consistent approach to defect management

Define flow diagrams to ensure management and tracking of each defect.

Define and provide a structure that will facilitate the provision of information for the creation of various progress reports that meets all stakeholder expectations

Define the meanings of all the status codes used throughout the lifecycle of a defect from initial creation to closure.

Define and produce defect metrics in order to measure and monitor the process of defect identification and resolution

Define the roles and responsibilities of all the participants.

Solution Environment

HP Application Life Cycle Management (ALM)

Location

London, United Kingdom

Client Name

J Sainsbury’s Supermarkets ltd.

Project Name

PCI Compliance

Duration

AUG 2014 – APR 2015

Description

The Online environment for both Groceries (with General Merchandise) was not compliant with the Payment Card Industry Data Security Standard (PCI DSS) and Sainsbury’s is therefore at risk of a security breach for which a significant fine would be incurred. Such a breach would also result in damage to Sainsbury’s reputation and brand. In order to ensure Payment compliance Sainsbury’s integrated the Groceries and General Merchandise applications with Payment Service provider TLG (Managed Service) with the existing Sainsbury’s systems WCS, REPOS and EFT and ensure all PANS are replaced by Tokens generated by TLG for all online systems/applications.

Roles & Responsibilities

Test Lead

Preparation of Test estimates and Test Plan

Preparation of detailed project plan for all the test phases

Estimations for all the in-scope test phases

Responsible for the overall test preparation and execution of SIT (System Integration Testing).

Frequent interactions with customers, third part vendors on clarification and escalation of issues in management forum.

Responsible for preparation of SIT completion report and overall test completion report.

Test Planning, co-ordination and control of all the testing activities.

Understand the Business requirements, functional, Architect and design specifications

Design High Level test scenarios. Review of the test scenarios and test scripts.

Communicate the various Assumption, Dependencies and Risks.

Tracking & communicating test execution, test results and defects.

Coordination with the development/Business for defect resolution & closure.

Solution Environment

Websphere Commerce 07, Oracle Real-time Scheduler, RMS v9, RMS v10, AbInitio, Web methods, Retali PoS systems.

Location

London, United Kingdom

Client Name

J Sainsbury’s Supermarkets ltd.

Project Name

Food Functional Enhancements

Duration

MAR 2014 – AUG 2015

Description

Food Functional Enhancements (FFE) is a project is buildt on the Sainsbury’s Groceries Online website following its re-platform to IBM Websphere Commerce (Proteus). There are three aspects to the FFE project:

-Flexible Slots (customers will have a choice of slots other than 1 hour)

-Green Van (customers will be able to book a more environmentally friendly slot when a delivery van is already in their area)

-Driver breaks (enhanced recording of van driver breaks)

Roles & Responsibilities

Test Lead

Test Planning, co-ordination and control of all the testing activities.

Understand the Business requirements, functional, Architect and design specifications

Design High Level test scenarios. Review of the test scenarios and

test scripts.

Communicate the various Assumption, Dependencies and Risks.

Tracking & communicating test execution, test results and defects.

Coordination with the development/Business for defect resolution & closure.

Perform a walkthrough of the functional tests to the business user for UAT & coordination

Evaluation of System integration testing undertaken and End of Test Report preparation.

Solution Environment

Websphere Commerce 07, Oracle Real-time Scheduler, RMS v9, RMS v10, AbInitio, Web methods, Retali PoS systems.

Location

London, United Kingdom

Client Name

J Sainsbury’s Supermarkets ltd.

Project Name

Proteus – Online Groceries Website

Period

APR 2012 to FEB 2014

Description

Proteus is a largest e-commerce transformation programme for Groceries in UK. The programme is delivering a Cross Channel Platform group of applications and services brought together into a single technology platform to support employment of digital channels with extensive internal and external system integration. The delivery will be achieved through the implementation of a number of different releases with different objectives over a relatively long period of time. Each release will introduce risks of varying types to the Business.

The current Release1 of Proteus programme is to re-platform current Blue Martini based food website to Web sphere Commerce website with extensive internal and external system integration

Roles & Responsibilities

Test Analyst

Coordination with Onsite and offshore teams

Understanding the Business Requirements of the Project and Transferring the Knowledge back to Offshore Team

Involved in System Integration Testing, Authoring Test cases, Executing Test cases, reporting Bugs in Quality Center, Documenting test results and also driving the Test execution of Offshore Team.

Stakeholder management including the third parties.

Test Strategy, test preparation and test execution for the agreed scope.

Coordination of test activities.

Taking part in the solution analysis meetings for new CRs raised as part of SIT, UAT phases

To facilitate and drive Process defect triage calls.

To manage FAT, SIT and Regression End –End. Testing

To lend coordination and test support to UAT, SAT and IVT phases.

Solution Environment

Websphere Commerce 07, Oracle Real-time Scheduler, RMS v9, RMS v10, AbInitio, Web methods, Retali PoS systems.

Location

London, United Kingdom & Bangalore

Client

IKEA Retail, Alhmult, Sweden

Project Name

IKEA RETAIL – Product Information Assistance

Duration

AUG 2011 to MAR 2012

Description

The PIA solution was built by IKEA IT way back in early nineties. The application was developed in Visual Basic 6.0 and in few 3rd party techniques that are no longer supported either by Microsoft or by 3rd Party. Hence they need to be replaced with modern and supported solutions. The VB6 and ASP platforms are still handled by Production within IT, where there is no support from the vendors.

Migration of products within SIM Creating that is built on VB6 to web solution since VB will be unsupported. The migration will be “1-1” (as is) in terms of functionality.

IKEA wants to create marking with blank and Lay-out templates. Marking is both product marking, which should be placed on the product and in-store communication, which is placed by the product in the store. Depending on which marking the create user want to create, there are two types of templates; blank and layouted. By using the retail unit should print the marking, which template should be accessible and which language should be possible to have on the marking.

Roles & Responsibilities

Test Analyst

Authoring Test cases, Executing Test cases, Reporting, and Defect tracking

Preparation and Review of Traceability matrix, Test Approach document

Involved in Functional testing and System testing

GUI Testing and Regression testing.

Coordinating the daily activities of the project

Providing inputs to Test Approach document

Requirement testing and writing test cases

Executing the test cases and complete testing

Delivering daily test execution report

Delivering Test exit report

Solution Environment

ASP .NET, DB2,

Tools: HP Quality Center

Location

Chennai, India

Client

USAA – United States Automobile Association Bank

Project Name

Bank Real Estate – Facta Alerts

Period

APR 2011-JUL 2011

Description

The objective of the Project is to generate Adverse Action Letter to the Denied Auto Loan Applicant as Per FACTA US Law.

Roles & Responsibilities

Tester

Authoring Test cases, Executing Test cases, Reporting, and Defect tracking

Involved in Functional testing and System testing

GUI Testing and Regression testing.

Effective coordination between development team and testing team.

Solution Environment

Java

Tools: Selenium, Quality Center / Clear Quest

Location

Chennai, India

Client

USAA – United States Automobile Association Bank

Project Name

FACTA Credit Report Disclosure

Period

OCT 2010– MAR 2011

Line of business

Banking - Credit Cards

Description

The objective of this project is to generate FACTA Risk based Pricing Notice and Adverse Action Letter Notice for the Credit Card Applicant as per FACTA US law.

Roles & Responsibilities

Tester

Authoring Test cases, Executing Test cases, Reporting, and Defect tracking.

Documentation testing and Manual Testing.

Involved in Functional testing and System testing.

GUI Testing and Regression testing.

Effective coordination between development team and testing team.

Solution Environment

Java

Tools: Selenium, Quality Center / Clear Quest

Location

Chennai, India

Career Profile:

Date

Organization

Designation

29-Jul-2010 to Till Date

TATA Consultancy Services

IT Analyst

Personal Details:

Date of Birth

16/03/1989

Nationality

INDIAN

Gender

Male

Languages known :

English, Tamil

Present Address

#111 Paradise Layout, Doddakanelli, Sarjapur Road, Karnataka, Bangalore - 560035, India.

Passport No

H2954439

Venkataraman Rajamani

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