HIRENKUMAR PATEL
Email : ******.****@*****.*** Phone : 706-***-****
SUMMARY:
Software professional with around 8 years of experience in IT industry as Quality Analyst (Manual/Automation).
Possesses experience in various domains like, Insurance, Medical, Warehouse Management, Avionics etc.
Experience in Standalone Application and Web applications testing involving expertise in analysis and design of requirement document, test case design documentation, scripting & execution of test cases, defect reporting using Quality center.
Proficient in Database Testing using (SQL, TOAD), Functional Testing as well as Regression Testing.
Experience with HP QTP/UFT to develop automation script in VB Script
Experience with QTP – Descriptive Programming, Object Repository, Checkpoints, Actions, Functions, Parameterization, Transaction, Object Spy, Function library
Experience with FTP tool like FileZilla
Worked in multiple development environment using methodologies like Agile Scrum, Waterfall and Iterative Models
Involved in developing Test Scenarios, Test Plans, writing Test Cases, Test Scripts, Test Procedures and analyzing Test Results, Building Reports and Tracking Defects.
Good with Compliance Sheriff used for Accessibility Testing
Excellent Practical exposure in UI, Functional, Regression, Database, User Acceptance, Browser compatibility testing, sanity, browser testing, Exploratory testing
Good knowledge of automation testing, Manual Testing and Testing Tools
Experience in transforming Users expectations of the system into Business Requirements and subsequently designing the solution.
Excellent analytical skills in troubleshooting software defects, provide user context and test information to developers for bug fixes.
Worked on Mainframe Application
Experience in design tools like Rational Rose, MS Visio and Visual Paradigm
Experience in developing Process flows, Work Flows, Flow Shapes, modifying existing flows.
Thorough knowledge of OOPS concept and RDBMS concepts.
Experience writing complex SQL queries.
Experience in troubleshooting and application support.
Familiar with SOAPUI for web service testing
Demonstrated ability to work both in independent and team-oriented fast paced environments with well-developed organizational skills, excellent interpersonal and communication skills.
TECHNICAL SKILLS:
Testing Tools
Quality Center, QTP,Selenium, UFT, Load Runner, Toad, SOAPUI, Bugzilla, JIRA, Mercurial,
Compliance Sheriff, Test Link
Database
MS SQL, ORACLE, MS Access
Operating System
Windows, Linux,
Languages
SQL, VB, JAVA, XML, HTML
Tools
FileZilla, Putty, Rational Rose, Visual Paradigm
Microsoft Tools
MS Word, Excel, Power point, MS Visio
Browsers
Internet Explorer, Mozilla Firefox, Google
Chrome,
EDUCATION & CERTIFICATION:
MSc - Bedfordshire University, UK - 2008
Bachelor of Engineering (Information Technology) - Mumbai University, India - 2006
ITIL v3
MCP (Microsoft Certified Professional)
CORE COMPETENCIES:
Software Testing
Analysis of Business Requirements to understand the application
Estimation of task\requirements
Designing and executing test plan with the analysis to ensure that business requirements and functional specifications and scenarios are fulfilled.
Test Case Execution
Functional, Regression Testing
Defect reporting and tracking using defect tools with follow-up till resolution.
Project Management
Analysis and estimations of new project/module.
Identifying the resources for new project based on their skills.
Assigning the tasks to the team members after discussion with client and onsite coordinator.
Holding review meetings to monitor progress as per schedules, and ensuring timely completion & delivery of project module to the client.
Professional Achievements
“Annual Team Award” for year 2011-2012 and for 2012-2013.
PROFESSIONAL EXPERIENCE:
HCL America – Cary, NC Sept 2015 – Till Now
Automation Tester
Project: Boeing
The Wiring Information Release Systems (WIRS) supports the design and building of wire bundles. WIRS is system of data control and data manipulation. WIRS data maintains the current design as well as past designs of every wire bundle in aircraft. WIRS also performs edits on the data.
WIRS was designed with the philosophy that the computer’s data the bundle-Dash. Updates to this data would be by online screens. One of the design rules was that only changes to configuration would be stored. The last configurations for a particular effectivity derived by configuration. Several access rules and levels automatically control the configurations available.
Responsibilities:
Worked in Waterfall model for testing Mainframe application which is being transformed from legacy to C++
Translated requirements in to Manual test cases and automation test scripts
Assigned tasks to off shore teams
Defect Logging and Tracking in tool called ALM (Application Lifecycle Management) & follow-up till resolution.
Involved in testing of application from functionality as well as usability point of view
Testing of Mainframe application for the flow using different ACRO based on specification document
Translated requirements to smaller chunks so that functionality is testable
Used UFT tool for Creation of Automation test scripts as per the requirement
Generated daily status reports and created test sets for execution per build
Generated Bug reports daily as we are working with Off shore team and development team at remote location
Involved in Test Plan activity
Attended daily standup meeting for update on status for task assigned to each individual and resolving issues
Streamlining process to clean up ALM
Participated in Daily Triage meeting with Boeing during user test to support on functionality and discuss/clarify issues with reported bugs based on test cases.
Analyzed the Severity of the Defects and assigned to right team(s) in timely manner
Tested functionalities with different fixed sets of data as Mainframe application is totally data dependent
Reported results and updates to the Team lead and Manager
Environment: Windows 7, SQL Server, ALM, C++, Mainframe,
HCL America – Cary, NC Nov 2014 – Aug 2015
Sr. Test Engineer
Project: UnEmployment Insurance
The WyCAN Consortium was formally established by the WyCAN Cooperative Purchasing Governance Agreement (“CPGA”) executed in May 2012 between the State of Arizona, Department of Economic Security (“Arizona”), the State of Wyoming, Department of Workforce Services (“Wyoming”), the State of North Dakota, acting by and through the North Dakota Office of Management and Budget, on behalf of Job Service North Dakota (“North Dakota”), and the State of Colorado, acting by and through the Colorado Department of Labor and Employment, on behalf of the Unemployment Insurance Program (“Colorado”).
The project will configure and customize iGOVERN® UI solution, to provide an integrated Unemployment Insurance Tax, Benefits, and Appeals system for the WyCAN states. The system will reside on a scalable, multi-tenant architecture where hosting and support are provided using a SaaS-based (Software as a Service) model.
Responsibilities:
Performed Regression testing upon receiving new builds and updated defects status accordingly
Maintaining, Monitoring, and documented the behavior of the application in different phases of Testing.
Defect Logging and Tracking in tool called BugZilla& follow-up till resolution.
Involved in testing of application from functionality as well as usability point of view
Verified flow of screens as per flowcharts and story boards/use cases
Identified discrepancies in story board documentation and actual application and raised it to the concerned teams to be on the same path as far as expected result is concerned
Working on Compliance Sheriff for Accessibility Testing i.e. following WCAG 2.0 level AA as well as section508 standards.
Created status reports for bugs.
Involved in Test Plan activity
Identify Show stoppers as well as major issues with functionality of the application during critical intervals. i.e. during demo (UAT)
Attended daily standup meetings for updates on work
Executed test cases in Test link
Identified discrepancies in documentation like Story board documents and Use cases/Flow diagrams etc.
Participated in Daily Triage meeting with clients during user test to support on functionality and discuss/clarify issues with reported bugs based on test cases.
Executed SQL Commands in order to identify the persistence of Data into Database
Analyzed the Severity of the Defects and assigned to right team(s) in timely manner
Created Test Cases, and participated in UAT
Tested functionalities with different sets of data and on different browser in order to meet with browser (IE, Firefox, Chrome) compatibility testing and reported defects accordingly.
Created mapping Defects in BugZilla and TestLink for reporting purpose.
Assisted Developers with designing, building, testing and debugging workflows based on business and technical requirements.
Reported results and updates to the Team lead and Manager
Environment: Windows 7, SQL Server, SVN, J2EE, Test Link, Bug Zilla, MS Visio, Compliance Sheriff, Stylus Studio, Eclipse, Selenium Web driver
Reach Health Inc - Atlanta, GA July 2013 – June 2014
Test Engineer
Project: Reach Access Testing
REACH Health is a healthcare technology company that powers many of the nation's largest, fastest growing and most successful telemedicine networks helping hospitals overcome traditional time, distance and resource obstacles associated with the delivery of care. Created by physicians and developed in close collaboration with leading medical centres, REACH has a proven track record of success in helping hospital networks and accountable care organizations achieve measurable improvements in their clinical, operational and financial performance.
Responsibilities:
Performed Regression testing upon receiving new builds and updated the Scripts accordingly.
Maintaining, Monitoring, and documented the behavior of the application in different phases of Testing.
Defect Logging and Tracking in tool called Quality center& follow-up till resolution.
Preparing Defect Report
Created Baseline Test Scripts using Quality center; customized and enhanced them according to the requirements.
Performed Test Execution and Created Test Status report.
Extensively worked on UFT scripts and also created User defined functions and libraries based on the requirements. Prepared test data by executing SQL queries and joins
Used UFT for developing automaton scripts
Generate VUGen Scripts and updated it as per requirement
Performed walkthrough of documents and application to new joinees
Created Dynamic descriptive programming scripts for application (Re-usable code)
Identify severity of the defect reported and take necessary action
Created dynamic descriptive script(VB Script) in advance for application under development using different property value pair and to handle dynamic objects
Experience working with Data Driven as well as Keyword Driven Framework
Attended daily standup meetings
Executed test cases in Quality Center/ALM- Test lab
Executed different SQL commands through UFT by using Connection and Recordset for testing database persistence
Analyzed the Defects and assigned to right teams
Generated and modified XMLs, created XPATH and CSS expression for selenium web driver script
CreatedTest plans, Test Cases, and participated inUAT
Actively involved in the requirement analysis, feasibility study, sizing, progress tracking, defect resolutions.
Created Requirement Traceability Matrix (RTM) to track the requirements and link it to the test cases.
Familiar with Selenium Web driver
Assisted Developers with designing, building, testing and debugging workflows based on business and technical requirements.
Reported results and updates to the Team lead
Environment: Windows 7, TOAD, Mercurial, Java, J2EE, HP Quality Center, HP Load Runner, MS Visio, HP UFT, Stylus Studio, Eclipse, SOAP UI, Selenium Webdriver
SunGard Software Solutions – Atlanta, GA Aug 2010 – July 2013
Test Engineer & Business Analyst
SunGard is one of the world’s leading software and technology services companies, with annual revenue of about $2.8 billion. SunGard provides software and processing solutions for financial services, education and the public sector. SunGard serves approximately 16,000 customers in more than 100 countries and has more than 13,000 employees.
Responsibilities:
Interviewed stakeholders, business managers, users to understand and document business requirements and functional specifications for the Workflow.
Utilized MS Visio for creating functional flowchart and documented Business Deliverables.
Created use cases for the requirement based on interaction with the stakeholders/clients.
Created mockups for developers
Created activity diagrams for developers so as to make them understand the actual flow of activity
Interacting with the Onsite Coordinators to clarify any queries regarding the functionality.
Used QTP for creating automation scripts, developed descriptive programming scripts
Continuous interaction with development team, actuarial team, and discuss within QA team.
Analyzed the Requirements, understand the application, find out maximum possible scenarios
Developed User Accepting Testing (UAT) plans and test cases based on the business requirements.
Performed Regression testing upon receiving new builds and updated the Scripts accordingly.
Maintaining, Monitoring, and documented the behavior of the application in different phases of Testing.
Performed backend testing using SQL commands like select, insert, update, delete, joins etc
Test case template creation, Test cases Creation, Review and Test Case Execution
Involved in daily quick EOD Touch point Scrum sessions, any impediments, showstopper for the application process work flow.
Investigate issues and defect Logging and tracking in tool called Bugzilla
Trained support team for usage and resolving technical queries from client regarding prophet professional
Executed scripts in Load Runner for performance, load, stress testing using controller and generated reports using Analysis Tool in Load Runner.
Identification of defects and reporting them to the client, tracking and getting them fixed with the help of developer and retesting the feature for validation.
Environment: Windows 7, MS-SQL Server 2008, WebLogic Server 11g, Java, J2EE,, BugZilla, HP Load Runner, MS Visio, HP QTP, Rational Rose
Superdrug Health and Beauty Ltd - Dunstable, UK Jan 2008 - June 2010
Test Engineer & Business Analyst
Superdrug became part of the AS Watson family in October 2002. It was founded in 1964 by the Goldstein family who developed the business from just one store and sold the business to Kingfisher in 1987. Superdrug was incorporated in 1964 as 'Leading Supermarkets Limited' and adopted its present name later that year. Superdrug is United Kingdom's second-largest beauty and health retailer currently operating over 900 stores in England, Scotland, Wales, Northern Ireland and the Republic of Ireland. Superdrug employs over 16000 people.
Responsibilities:
Conducted and participated in JAD sessions and other group discussions with the business users.
Writing test cases.
Updating test cases as per change requirement.
Performed time to time reviewing and updating of test cases as per the requirements.
Performed testing of all the basic functionalities like adding, deleting, transferring, products, display of the main screen etc.
Created new automation scripts using HP QTP and executed test scripts for validation
Used JIRA as defect management tool
Created test status report after each sprint.
Performed Manual testing, Compatibility testing and Regression testing and updated the regression tests.
Prepared Validation document according to the standard template provided by the client.
Prepared questionnaires in order to gather the requirements.
Worked with the users and with different levels of management to identify requirements, use cases and to develop functional specifications.
Conducted software and application training to the users and new members in the team by preparing user and technical manual and assist them with any technical or non-technical issues.
Assisted in estimating the resources and participants needed to achieve project goals.
Facilitated requirement gathering sessions with the business users to gather business requirements and documented them for review by both business and technical team members.
Prepared Use Case diagram using Visual Paradigm and document using MS Word.
Created test cases and scripts from use case document and also executed them
Environment: Windows server 2003, MY SQL, .NET, JIRA, QTP, MS Visio, Rational Rose, Visual-Paradigm