Medical Records Management

ANGELA R. KIRK

*** ********* **. *******, ** **106 404-***-**** ***********@*****.***

PROFILE:

Detail oriented quality focused professional with more than eight years experience as Medical Records Representative/Technician. Proficient in a variety of practice management software applications, and demonstrates professionalism in handling various management functions critical to organizational success with proven ability to balance multiple responsibilities. Dedicated to maintaining strict patient confidentiality. A team player with effective interpersonal and communication skills, knowledgeable at building productive relationships and building rapport with a diverse set of individuals.

PROFESSIONAL WORK EXPERIENCE:

Law Office of Clinton A. Harkins

Marietta, GA

2005 – 2014

MEDICAL RECORDS REPRESENTATIVE

Perform general office administrative duties and maintain an efficient and highly organized medical records department, consisting of work flow management, receptionist, filing, and phones

Data entry and run reports of incoming and outgoing calls to all insurance representatives

Manage patient accounts; take payments and verify account balances

Assist in customer account inquiries

Records organization and management

Responsible for scanning hospital patient documentation and personal files; UB04/EOB

In compliance with HIPAA guidelines and patient privacy

Sort and post mail to include patient billing and appeals to insurance companies

Twin Cities Spine Center

Minneapolis, MN

1998 – 2004

HEALTH OCCUPATION ADMINISTRATOR/LEAD MEDICAL RECORDS CLERK

Managed the department and clerical workers, directing and controlling activities of personnel in the medical records department

Responsible for managing patient information retrieval, patient tracking and maintenance

Heavy calendar maintenance of doctor schedules and patient appointments

Performed medical office administrative duties such as faxing, copying, preparing and updating patients charts from doctor’s notes

Processed release of information in accordance with HIPAA legal guidelines

Prepared medical charts for scheduled, urgent care and walk-in patients

Planned, developed, maintained and operated a variety of health record indexes and storage and retrieval systems to collect, classify, store and analyze information

Prepared necessary correspondence directly related to patient medical records to include sending lab results to outside physicians, requesting copies of medical records from outside physicians, and making copies of records and sending to outside physicians as requested

Typed/organized name labels and attached alpha and numeric code labels to all new charts; filed all patient charts daily

Filed x-ray reports, lab reports, referral letters and other medical record correspondence in the patient’s file.

Handled all correspondence, including the transfer of patients records to other physicians as requested; assisted and greeted customers, doctors and patients

Delivery of patient charts to doctor’s offices and nurses’ stations

2000 – 2002

PATIENT ACCOUNT REPRESENTATIVE

Managed and prepared patient billing and invoicing

Accurately posted various payment entries to patient accounts and insurance adjustments

Provided documentation and accurate billing to insurance companies

Submitted explanation of benefits (EOB) to insurance companies and patients

Reconciled and balanced daily batch reports for attorney offices, to include itemized documentation

Posted daily charges and adjustments to patient accounts accordingly

Minneapolis Heart Institute

Minneapolis, MN

1996 – 1998

MEDICAL RECORDS CLERK

Performed all administrative and front office functions for the general office

Updated patient medical charts and managed patient files

Devised purchasing, receiving and inventory control procedures that reduced on- hand inventory by 30%

COMPUTER SKILLS

Outlook, Misys, Medic, Excel, Interlec, Autofile, Software,

Windows 7 Software, Ms Word

(EMR) Electronic Medical Records, Medical Terminology

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