Carmen B. Tantoco

***** ***** ***** *****, ********, CA 935**-***-*** 6919 acsurd@r.postjobfree.com- 626-***-****

To obtain a position related with Accounting, Retail Management, Administrative Assistant with Civilian Federal jobs, State, and local private companies where in, I can utilized my current skills and gain further experience while enhancing the company's productivity and reputation.

EDUCATION

University of Phoenix, 1270 Country Club or PO Box 899, Santa Teresa, NM 88008-Master’s Degree in Business Administration- 3.70- Graduated: March 2001

Sullivan College, 3101 Bardstown Road, Louisville KY 40205-Bachelor of Science in Business Administration 3.75-Graduated: June 1993

Sullivan College, 3101 Bardstown Road, Louisville KY 40205-Associate Degree in Accounting Specialist. Graduated: September 1993

EXPERIENCE

April 2012- August 2013- Retail Store Manager-Deployed Aludeid Qatar with Army Air force Exchange Service, 3911 S Walton Walker BLVD., Dallas TX 75236

Job Description:

*Completes store operational requirements by scheduling and assigning employees, following up on work results.

*Maintains store staff by recruiting, selecting, orienting, and training employees.

*Maintains store staff by job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.

*Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances; initiating corrective actions.

*Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

*Ensures availability of merchandise and services by approving contracts; maintaining inventories.

*Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion, authorizing clearance sales, studying trends.

*Secures merchandise by implementing security systems and measures.

*Protects employees and customers by providing a safe and clean store environment.

*Focus on positive customer service/satisfaction experience. Maintain, encourage and possess an owner mentality.

*Maintains the stability and reputation of the store by complying with legal requirements.

*Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.

*Maintains professional and technical knowledge by attending educational; workshops, reviewing professional publications, establishing personal networks, participating in professional; societies.

*Maintains operations by initiating

*Identify areas for improvement and cost control by implementing action plans and procedures to address issues in timely manner.

*Create a rewarding work environment where our employees feel valued and empowered.

*Ensure store appearance is maintained to company standard.

ACCOUNTING FUNCTIONS:

*Forecast, create schedule, and monitor labor to be consistent with store sales, productivity guidelines and wage budget, create action plan to address cost control issues.

*Record and analyze the company's facility assigned of their financial information.

*Involved in the strategic planning or the development of new ideas and customer service.

*Analyze and interpret financial information that corporate executives need in order to make sound business decisions.

*Financial forecasting and planning.

*Perform variance analysis and producing accurate financial reports to specific deadlines.

*Managing budgets.

*Verifying accuracy of invoices from merchandise receipts, returns, and other accounting documents or records. Verifying monthly report related to receiving merchandise for accuracy.

*Processing time sheets and accuracy of time records.

*Analyze cash variance report from daily cashier’s activity and take action to resolve issues accordingly.

August 2010- April 2012: Retail Store Manager-McGregor Range, NM with Army Air force Exchange Service- 3911 S Walton Walker BLVD, Dallas TX 75236

Job description:

Same as above duties except only 12 employees to supervised, two small facilities to run in the range with less volume inventory by $200,000

November 2009-August 2010: Retail Store Manager-Van Horn Ft. Bliss TX with Army Air Force Exchange Service- 3911 S Walton Walker BLVD., Dallas TX 75236

Job Description: same as above duties except with 6 employees to supervised, with less volume inventory by$150,000 to include 4 gas pump around the FT, Bliss training facilities and department of defense employees

December 2006- November 2009: Shift Manager Haan Ft Bliss TX with Army Air Force Exchange Service, 3911 S Walton Walker BLVD., Dallas TX 75236

Job Description: As Shift Manager

*assigned to interview job candidates and made staffing decisions with manager approval.

*Counted cash drawers, safe count, and made bank deposits.

*Managed 5 team associates under my shift with either opening or closing of the facility.

*Under my shift instructed staff of workloads that need accomplished during the shift to include customer service, cashiering, stocking, and organizing sales floor and stockroom.

*Assigned to hire, train, and evaluate personnel in timely manner.

*Examine merchandise to verify that it was correctly prices and display.

*Other related duties to include operations of facilities.

ACCOUNTING FUNCTIONS:

*Reconcile drawers, shortages, and sales input into the system.

*Compile data and prepare variety of reports for my shift.

*Recommends and take actions to resolve discrepancy on my shift.

*Analyze and interpret financial information per my store manager’s directions.

*Assist in financial forecasting and planning.

*Verifying accuracy of invoices-receipt of merchandise and other accounting data or records to my facility manager in timely basis.

*Assigned to process time sheets for accuracy and turn in to HQ with my management approval.

REFERENCES

Amanda Hartfield-General Manager for Army Air force Exchange Service-Cell#310-***-****

Susan Ribail-Assistant General Manager-Army Air Force Exchange Service-Tel# 915-***-****

Jasmin Galceran-Human Resource Mgr.-AAFES-Tel# 915-***-****

Jason Englehart-Virgin Galactic-Mojave, California #661-***-****

Marianne Hyson-Retired Boing HR Executive Palmdale, California #661-***-****

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