Manager Property

Jessica Pagan ********@*****.***

** *** ***** *****, *******, NJ 07011 201-***-****

Objective:

Obtain a position of apartment manager for managing strategies to attract tenants.

Qualifications Summary:

I have more than 5 years’ experience as assistant property manager and 4 years as leasing agent. I have experienced in supervising apartments units, performing training program, monitoring maintenance staff. I am proficient with Microsoft Office Package (Word, Excel, Power Point, Publisher, Adobe Professional, Outlook, Cash Pro, Yardi Voyager, BJ Murray, Landlord Guard, and One Site). I have good communication skills both oral and written and both languages in Spanish and English. I am able to solve problems include handling unexpected situations around the apartment complex and checking vacant apartments.

Professional Experience:

BellaVista Apartments Union City, NJ

Assistant Property Manager October 2010 – Present

● Collected rent, deposits, and all past due fees from tenants on the 1st of every month.

● Input all the rent to BJ Murray and Yardi Voyager and process money orders and checks to Cash Pro (Bank of America). Verify all deposits and follow up with any return checks.

● Hired excellent security providers from Securitas to ensure complete security 24 hours.

● Handle complete operations for apartment complex

● Maintain resident files up to date also Recertification every month handled move outs and move ins

● Review prospect from waiting list and send notifications to see if still interested every year.

● Reviews and approves or rejects resident applications through Landlord Guard.

● Inspects property common areas, models and vacant units on a regular basis and completes the community inspection report.

● Monitors maintenance activities to ensure resident requests and preventative maintenance programs are being performed according to company standards and vendors.

● Manage resident’s questions and complaints while being cheerful and tactful on daily operations.

● Prepared for Recreation Room for activities, parties, main events for the tenants.

● Manage 230 units (Senior Citizen and Disable)

● Answered telephone and direct inquiries and emails on daily operations

● Understands and complies with state landlord-tenant law and Fair Housing Laws and standards.

● Appearance in court for landlord vs tenant

● Social Worker duties for Senior and Disable Tenants. Assist them and manage their payments for bills.

● Assist them with S.S / SSI and Medicaid / Medicare and there transportations.

● Survey and understand market conditions and competition

● Vacancy Report for Goldberg Realty of all 87 properties (county, rooms, units, rent and dates and comments and name of property and property manager) Every Week Process

Stonebrook Apartments Sanford, FL

Leasing Agent January 2010 – September 2010

● Took care of all telephone inquiries, setting appointments, showing and renting units, processing the move ins, setting up leases, executing renewals and handling move outs.

● Background check for prospects

● Tax Credit Community

● Maintenance Work Orders

● Has to input all prospect traffic to Yardi

● Maintain all 264 units ready; prepare office with decorations as balloons and coffee and lemonade and cookies for prospect.

Highland Reserve Apartments Norcross, GA

Leasing Agent September 2008 – January 2010

● Maintain resident files

● Answered telephone and direct inquiries

● Leased Apartments

● Due Unit Inspection for all vacant units

● Maintenance Work Orders

● Setting up leases for new prospect.

● Background Check for prospects that filled out application.

Education:

Harrison Career Institute Clifton, NJ

●Cardiovascular Tech

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