Jason Smith
* ******* ****, ******** *****
***********@*****.***
Real Estate Developer/Broker/Project Manager
Qualifications Profile
Highly organized, results-driven, and versatile professional, with extensive leadership experience in customer service, operations
improvement, business development, strategic planning, and tactical negotiations
Proven astute business strategist, with expertise in retaining customers in tight markets through out-of-the-box thinking approach.
Successful at managing client relationships, taking risk, developing new business, providing product knowledge, and identifying growth
opportunities utilizing strong business acumen and sales background. Armed with exceptional strategic and analytical project
management skills, with adeptness at leading cross-functional teams in improving the entire business process to maintain schedules,
control costs, improve sales while improving customer relations. Technically proficient with Microsoft Office Suite (Word, Excel,
PowerPoint, and Outlook).
Credentials
Texas Real Estate License, Allied Business Schools: Oct 2015–Present
Career Overview
Real Estate Related Expertise
Demonstrated exceptional knowledge of:
Understanding of Heating, ventilation and air conditioning systems
Understanding of Plumbing and mechanical systems
Familiar with contracts, scopes of work and the submittal process
Understanding of the demands and dictates of a schedule and a budget
Sales Planning and Administration
Maintained collaboration with territory account manager in expertly strategizing sales goals
Boosted sales by more than $1.3M within the span of four months by conceptualizing and establishing a sales initiative program that
improved the dormant and low activity accounts
Streamlined sales by 12%, gross profit by 32%, and customer traffic by 17% during the 2007 to 2009 economic downturn
Achieved the highest ranking in sales and profit in XpressNet on a monthly across all XpressNet branches in the country for the year
2008 to 2009
Successfully increased sales by generating effective decisions among the targeted accounts
Account Management
Rendered oversight to more than 500 accounts as well as scheduled and educated in service training at customer sites for both new and
existing accounts
Organizational Streamlining
Completed the development of personal customer relationship management (CRM) program to accurately track progress and goals
Monitored the maintenance of counter merchandising, marketing, and promotional activities and identified optimal product offerings
through extensive market research
Utilized effective strategies in setting prices and leading new business development
Led the enhancement and standardization of product groups and promotional activities across 28 locations
Made significant contributions in growing sales by 37%, gross profit by 58%, and customer traffic by 25%; as well as mitigating
inventory investment by 35% for fiscal year 2006 to 2007
Played a major role in enabling the branch to be ranked within the top five national rankings for sales and profit for five
consecutive years
Earned the Branch of the Year award for two consecutive years
Gained successful promotion to manager role after two months of tenure, right out of the training program, for demonstrating
exceptional work performance
Obtained substantial increase in the number of transactions by 25%, annual gross profit by 57%, and annual counter sales by more than
48% in 2006 and 2007
Minimized inventory turnover from 45 days to 29 days in2006 to 2007
Customer Service and Satisfaction
Built and maintained positive and long-term relationships with customers through rapid problem resolution
Determined and secured new product and business opportunities based on customer needs and interests
Showed expertise in establishing exceptional relationship with diverse customers
Communications and Negotiations
Spearheaded negotiations with suppliers regarding several vendor promotional contracts
Maintained active communication with senior management on overall sales direction and market strategy
Personnel Training and Development
Facilitated training and supported the professional growth of associates to establish a highly productive team dedicated to achieve
record-setting sales and profit results
Led the professional sales training program to improve the skills and talents of sales associates
Work History
Confidential
Regional Support Specialist, Washington, DC - Sep 2014–Present
Customer Support Specialist, Roanoke, VA - Jun 2012–Sep 2014
Ferguson Enterprises Inc., a Wolseley Company
Washington–Baltimore Region Counter Marketing Manager, Washington, DC Maryland Northern Virginia Southern Delaware - Oct 2011–
Jun 2012
Satellite Branch Manager, Alexandria, VA - Feb 2006–Oct 2011
Plumbing/HVAC Inside Sales, Waldorf, MD and Alexandria, VA - Jun 2004–Jan 2006
Management Sales Trainee Program, Beltsville, MD Waldorf, MD - May 2004–May 2005
Education
Bachelor of Business Administration in Business Management and Minor in Economics
Radford University, Radford, VA
Professional Affiliations
American Association for Clinical Chemistry (AACC): 2012–2013
Founding Member, International Business Fraternity of Delta Sigma Pi, Radford University, Radford, VA: 2012–2013
Activities
Muscular Dystrophy Association Fundraising
Finance Subcommittee Events Committee Chairman, Blue Ridge School Alumni Council
National Eagle Scout Association
Awards
Eagle Scout, Boy Scouts of America