Customer Service Data Entry
Resume:
Marie Ledesma
Los Ángeles, CA 90042
***********@*********.***
Objective: To be a Payoff Processor, responsible for accurately and timely processing of customer mortgage payments to the servicing system daily. To work collaboratively with business units to ensure company guidelines and processes are met.
Experience:
Payoff Processor First American Title Co. Glendale, Ca 03/15-9/2015
Responsible for processing title loan payoffs with Los Angeles County
Components of this process may include wiring funds to lenders escrow
Providing customer service for all incoming Los Angeles client calls
Facilitating deposits, reconciling bank statement, past due accounts and payoff client property taxes and verify demands and lenders, data entry and processing.
Document Scanning North American Title Glendale, CA 12/14-02/15
Main duties were General Document Scanning and Occasional Receptionist coverage.
Payoff Processor Title365 Glendale, Ca 2011-2013
Responsible for processing title loan payoffs with Los Angeles County
Components of this process may include wiring funds to lenders escrow and private parties, pay client property taxes, verifying demands from lenders
Overlooking overdue payoffs
Customer service
Payoff Processor First American Title Co. Glendale, Ca 1998-2011
Responsible for processing title loan payoffs with Los Angeles County
Components of this process may include wiring funds to lenders escrow
Providing customer service for all incoming Los Angeles client calls
Facilitating deposits, reconciling bank statement, past due accounts and payoff client property taxes and verify demands and lenders, data entry and processing.
Accounting Clerk Old Republic Title Company Glendale, CA 1988-1997
Responsibilities included paying clients property taxes, wiring funds to lenders
Facilitating invoices, reconciling bank statements, providing outstanding customer service
Accounts payable and receivable
Making collections calls
General filing and bank deposits
Billing in invoices
Education:
Belmont High School Los Angeles
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