Aretha Wright
Kansas City, KS, *****
*************@*****.***
IT Administration PC Technician Administrative Support
Experienced Help desk technician adept at answering requests for client assistance for hardware and software support Maintain daily office records, answering multi phone lines, sort and process daily mail.
Skills
Administrative/Management: leadership qualities include but are not limited to training, processing as a unit and time management.
Experienced answering multi phone lines, greeting visitors and guest and handling all manner of customer care duties.
Office duties such as data entry, process and sorting of daily mail and preparation of daily deposit to meet courier deadlines.
Professional Experience
Office Team, Kansas City, MO May 2011 - Present
Administrative Support
Help desk support in HR Department for clients.
Inbound and outbound calls regarding hiring of seasonal employees which includes scheduling for our client, H&R Block.
Data entry of employee training.
Marketing and Compliance tasks.
Maintained front desk for client at MacDon included greeting visitors that came to our offices.
Processed daily mail which included sorting, distribution and making out the daily deposit to meet courier deadlines.
Merchandising
16th Circuit Court, Kansas City, MO Jan 2013 - Feb 2013
Clerk (temp)
Document processing that includes scanning, labeling, and archiving court records.
Storage
Xact Data Discovery, Kansas City, MO May 2012 - Sept 2012
Document Specialist
Preparation of legal files regarding documentation from company legal clients.
Scanning and maintenance of legal files.
Education
New Horizons Computer Learning Center, Overland Park, KS Mar 2014 - June 2014
PC Maintenance Technician
Park University, Kansas City, MO Mar 2006 - Jul 2010
Bachelors of Science, Management
Penn Valley Community College, Kansas City, MO June 1985 - Mar 1988
A.A.S., Office Systems Careers, Administration