Christy Josephyne Paulraj

acsudu@r.postjobfree.com

416-***-****

Professional Synopsis

Staffing, Recruiting, Head Hunting, Behavioral Interviewing, Team Handling, Salary Negotiation, Client Management, Administration, Employee Engagement activities and Customer Support.

Experience in Volume/ Mass Hiring and Niche Skill Hiring

Managing complete recruitment life-cycle

Result – oriented & effective communicator with excellent interpersonal & relationship management skills

Distinctive Client Servicing and affinity through consistent delivery and winning trust.

Organisational Experience

Name of the Company Talent Pursuits

Chennai, India

Designation Team Manager

Period October 2014 – September 2015

• Responsible for service delivery of Recruitment operations and full-cycle recruitment process which includes phone screening to Scheduling Interviews to follow ups to joining

• Handled requirements specific to middle and senior level

• Niche Skill hiring and resource mapping through Job Boards, Social Sites, Internet sourcing and referrals

• Collaborate & work closely with clients to formulate effective recruitment strategies with respect to numbers, skills, experience, budget & timeline

• In charge of target being set to target being achieved based on requirements and head count

Empower Team Members to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback

Sharing of best practices in recruitment through personal networking, lead generation, social networking websites and job portals

• Drive delivery excellence through flawless execution by integrating across silos and simplifying complexity. Provide strong focus on improving efficiency and reducing errors

Hold performance development discussions and evaluate employee performance against performance plans

Clientele: CRISIL, Bombay Dyeing, VGL, H&M, Bajaj Alliance, Shoppers stop, Landmark & Oyo Rooms

Name of the Company Prime HR Solutions Chennai Pvt Ltd

Chennai, India

Designation Manager HR & Operations

Period September 2009 – Dec 2013

To handle the entire recruitment consulting operations

Holds performance development discussions and evaluates employee performance against performance plans

Designs effective compensation/reward systems for recognizing employees excelling in their job.

All Admin related activities that would require running a branch without any hassles and ensuring smooth outflow of business

Visit Clients on a regular basis to make certain that both the clients and the team are on the same page on said requirements

Builds strong and sustainable relationships with business managers to ensure service delivery to agreed plans.

Actively involved in business development in getting new Clients for empanelment and for Market Intelligence.

.Involved in Performance appraisals of the Team Members.

Quarterly review meeting with each individual team member’s performance

Conducted numerous in-house drives for Clients to ensure timely targets met, both with the Client and the Company..

Driving/Achieving Team targets

To cater to the ad hoc reports, within the said timelines.

Involve in other activities like

*Fun @ Work

*Wedding & Birthday Celebrations

*Rewards & Recognition Programs

*Team outing & parties.

Responsible for maintaining weekly MIS (Offers & Targets) for the vertical.

Co-ordinate Internal recruitment, New hires Orientation, Training and Employee Verifications.

Maintaining staff records, Coordinating employee performance & Appraisal program.

Handling employee grievances, mentoring and counseling employees

Clientele: TCS, CTS, Wipro, Accenture, Scope International, Ajuba Solutions, Infosys, Bank Of Newyork, RR Donnelley Etc

Name of the Company Golden Opportunities Pvt Ltd

Chennai, India

Designation Team Lead – (Track Owner) Human Resources

Period Feb2009 – August 2009

Handled a team of 6 HR- Executives, reported to the Manager in Chennai facility

Constant check on team’ productivity, accuracy, deadline adherence & attendance

Measure Sourcing and Screening needs, to ensure sufficient staffing and to meet the expectations of the staffing structure, designed to accomplish organization’s recruitment goals and objectives

Work with hiring managers on recruiting planning meetings

Actively involved in conducting interviews for Voice/ Non-Voice Requirements for all levels

Responsible for meeting up with the projections handled every quarter

Name of the Company Six Sigma Soft Solutions Pvt Ltd

Chennai, India

Designation Team Lead - Human Resources

Period May 2008 - Nov 2008

Handle a team of 14 Recruiters

Responsible for screening and validating the profiles sourced from the team.

Consistently meet the performance metrics as defined by the Director of Recruiting.

Perform salary, fee, and contract negotiations with clients and candidates

Follow up with the client until the offer letter is rolled out for the candidates sourced through my team

Clientele: E4E Business Solutions, TCS – Bangalore, Samsung, Saint Gobain, Philips, Siemens BPO, Cyber net Slash Support, Sitel India, Wipro BPO, Accenture, Flextronics and more

Name of the Company Six Sigma Soft Solutions Pvt Ltd

Chennai, India

Designation Recruiter/Senior Recruiter - Human Resources

Period March 2006 - August 2006

Sourcing resumes through job portals, database, internal references, candidates' references, networking websites and walk-ins

Evaluating candidates by conducting telephonic interviews and assessing a candidate on desired parameters like stability/dependability, communication skills and professionalism

Joining date negotiations and continuous follow-ups to ensure the joining of the candidate

Conducting preliminary interviews.& Lining up the candidates

Name of the Company Allsec Technologies

Chennai, India

Designation Customer Support Officer

Period December 2005 - January 2006

Job Description:

Involved in attending to High Volume of Inbound calls.

Providing assistance to customers such as giving details regarding credit card balance, handling queries in credit card

transaction, increasing and decreasing the credit limit for the customers.

Maintains customer records by updating account information.

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Being an active member & reliable person in the team by helping the team from crisis situations.

Ability to achieve immediate and long-term goals and meet operational

Academics

Master of Commerce(M.Com) from D.G Vaishnav College Chennai, Tamil Nadu-2004

Bachelor of Commerce (B.Com) from Madras Christian College, Chennai, Tamil Nadu. - 2002.

References

*Details of references will be furnished upon request

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