Sales Customer Service
Resume:
Raymond E White
**** ******** ** ******,** *****
**********.**@*****.***
SUMMARY:
Results oriented inside sales professional with superior focus on increasing sales revenue and demonstrated sales acumen. Extensive experience in inside sales, and account management. Excellent at working in fast paced environments, which demand strong organizational, technical and interpersonal skills. Utilize diverse sales tactics, including qualification persuasion, strategy, proposal, and closing.
OBJECTIVE:
Seeking a long term challenging opportunity where my skills will be fully utilized and further developed.
SKILLS:
Computer Systems(Microsoft Word, Excel, Power Point, Outlook Quark, AutoCAD, Windows XP, Windows 7, Macintosh, DOS, Internet Explorer). Office Equipment
(personal computer, printer, scanner, photo copier, fax machine,multiline telephone, electric calculator). Administrative (inside sales, customer service, data entry, order fulfillment, account management, conflict resolution, scheduling). PROFESIONAL EXPERIENCE:
Inside Sales Representative
01/11-09/13 Fan Cloth Grand Prairie, TX
Contacted schools and businesses to supply them with apparel through a fundraiser. Responsible for inside sales duties including answering customer queries, complaint resolution, providing detailed information on new products, and order processing. Ranked 3rd out of 50 in the company for overall sales and helped raise over $500,000 in the time I was there for youth athletic programs in need of funds.
Assistant Paint Manager
10/08-01/11 Optimum Painting Company Grayslake, IL Contact, qualify and close self-generated estimate leads. Supervises seasonal employees during a major portion of the employee’s work time. Requisition materials and supplies, assist in estimating jobs. Calculate amounts of required materials and estimate costs, based on surface measurements and/or work orders. Keep computerized records and submit reports of work performed. Sr. Inside Sales Representative
04/08-10/08 Marcus Evans Chicago, IL
Contacted and closed top level executives from fortune 500-1000 companies. Maintained residual accounts with executives providing world class global business intelligence services and information to assist in their strategic and effective decision-making. Assist organizations in developing its strategies to enable growth.
Inside Sales/Business Coordinator
03/03-08/04, 01/06-04/08 International Profit Associates Buffalo Grove, IL Contact, qualify and close B2B accounts ensuring all sales and service objectives were met. Responsible for inside sales for our consultants, duties included making sales calls for our business analysts. Assisted in training of new sales and customer services representatives.Generated repeat business through successful client followup.
Customer Service Representative
10/04-04/05 Day Star Mount Prospect, IL
Worked with new customers in development of new accounts. Responsible for customer service duties including, up-selling, answering customer queries, complaint resolution, providing detailed information on new products, and order processing.
Inside Sales Representative
09/01-04/02 Landmark Merchant Solutions Schaumburg, IL Ensuring all inside sales and service objectives were met. Responsible for closing B2B merchant accounts, duties included answering customer queries, problem solving and providing detailed information on new products. Worked with new customers in the development of new accounts and the implementation of new systems. Assisted in the training of inside sales reps. Generated repeat business through successful client followup.
Inside Sales Representative
01/98-09/01 Tru Green Chemlawn Lake Forest, IL
Ensuring all inside sales and service objectives were met. Ranked 50th in the nation in total inside sales in the time period I was there. Responsible for closing lawn care accounts, duties include making sales calls, providing detailed information on lawn services, answering customer quires and complaint resolution. Work with new customers in development of new accounts. Assisted in training of new sales representatives and associates. Generated repeat business through successful client followup. EDUCATION:
Warren Township High School, Gurnee, IL
08/92-06/96
High School Diploma
International Academy of Design and Technology, Chicago, IL 07/02-06/04
Completed two years of coursework with a 3.2 GPA
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