Manager Management
Resume:
Donat Campbell
MBA, CIA, CMQ/OE, AME, A&P
Notre Dame de L’Ille Perrot, QC, J7V 9L9
(Mobile) 514-***-****
*****.********@*********.**
English, French
A highly qualified and committed professional with extensive experience in Quality, Business Development, Training, Project Management and Cost Reduction strategies.
Demonstrated leadership, negotiation, conflict resolution and communication skills
Skilled in strategic visioning, planning, cost reduction and strategy execution
Expert in Business Development, Continuous Improvement and Training
Certified Six Sigma (Black Belt) & Lean manufacturing
Extensive project management experience
Accomplished in analytical and process efficiency improvement
Key Achievements
Quality & Continuous Improvement
Managed the development of cost strategies, and program managed the entire delivery of all products both military and civilian
Reviewed analyses of activities, costs, operations, and forecast data to determine progress toward stated goals and objectives
Responsible for ensuring the organization’s goals and objectives were consistent with the overall corporate objectives from corporate headquarters
Managed cross functional teams including engineering, purchasing, operations, and quality to deliver funded and suitably resourced cost reduction initiatives
Worked with suppliers in consultation with our purchasing department to benchmark product costs
Business Development
Ensured all maintenance operations were conducted efficiently and in accordance with the company’s Management System;
oIncreased revenues by 65% within one year period
oIncreased Customer retention by 15% over two years
oReduced employee turnover by 20% within two year period
Developed Director and Manager level detailed plans outlining aligned improvements
Defined and maintained KPI’s facilitating business transformation progress visibility
Directed business requirements and prioritization of project portfolios of over 60 projects
Coaching and Training
Worked directly with multiple business partners to deliver, evolve and improve quality and learning programs that met their specific regulatory needs
Provided leadership and management to cross-functional teams of instructors who provided training globally
Worked with training teams to ensure the design, development and delivery of training programs to support key business initiatives
Work Experience
Aviation Consulting (Montreal, Quebec) 2014 - Present
Consultant
Provide numerous services to various corporations: strategic planning, presentations, market research, analysis and coaching
CAMP Systems International (Montreal, Quebec) 2011 - 2013
General Manager
Responsible for the overall management of all Aircraft Maintenance planning and Compliance Management solution through the supervision of subordinate department managers on all Bombardier wide-body and all Embraer business jets.
Innotech-Execaire (Montreal, Quebec) 2006 – 2010
Program Director / Base Manager
Responsible for the overall management of four Military and four civilian Maintenance Repair & Overhaul bases; planning, aircraft maintenance, quality, administrative, and financial aspects of the bases both independently and through the supervision of subordinate department managers. Security clearance – SECRET.
Mitec Telecom Inc. (Montreal, Quebec) 2003 – 2005
Director, Global Quality, Continuous Improvement & Programs
Responsible for the overall strategic and operational management of the division both independently and through the supervision of subordinate department managers.
Bombardier Aerospace (Montreal, Quebec) 1997 – 2003
Senior Manager, Maintenance Operations
Managed operations, business development, and the maintenance of regulatory approval and standards as well as the monitoring of customer relationships. Prepared annual manpower forecast/schedules, capital/overhead expense budgets, and three/five yearly annual strategic forecasts. Annually reviewed business plans for changes in assumptions. Assured compliance with regulatory authority requirements while remaining cognizant and accountable for constraints and commitments of business plan. Worked with internal departments and external vendors in product design, costs, improvement, and safety issues.
Junior Training Manager 1994 - 1997
Responsible for all technical, operational, and administrative functions of the training department.
Educational Background
MBA, Concordia
Certified Manager of Quality / Organizational Excellence (CMQ/OE)
Certified Internal Auditor (CIA)
6 Sigma and Lean Manufacturing
Professional Development
American Society of Quality
L’Ordre de CGA de Québec
Institute of Internal Auditors
Canadian Aviation Maintenance Council (CAMC)
Computer Skills
Windows, Word, Excel, PowerPoint, Access, Lotus Notes, Outlook, Visio, Microsoft Project, Minitab, SPSS, JD Edwards.
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