Quality Assurance Manager
Resume:
Sheena Smith
Calumet City Il ****9
sheena.smith69yahoo.com
PROFESSIONAL PROFILE
To obtain a position that aligns with my ability to be solution focused, detail and team oriented with leadership responsibility. I am a Business Administration with more than twenty years in management of production, training and sales. I have worked in operations as a Corporate Trainer. I work in production management as a Formulation Supervisor; I have been a Quality Assurance Technician and clerk.
I have strong and persuasive negotiations and interpersonal skills, with ability to successfully analyze an organization's critical support requirements and identify potential opportunities. Proficient in planning, develop strategies, evaluating projects and making easy good client and people relations.
PROFESSIONAL PREPARATION
Microsoft Word
Excel
PowerPoint Applications
Data entry, Receptionist/filing,
SAP
AS400 Plant View
HAACP Certification- Concepts for Safe Food Manufacturing.
Lab Certification
10hrs OSHA Certification
EDUCATION
1979-1982 CVS Chicago Vocational High School
PROFESSIONAL EXPERIENCE
Quality Assurance Lead Technician/QA Clerk
Chicago, IL 60061
Tyson Foods INC. (1990-2011)
This position achieves quality assurance operational objective by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards. Also responsible for identifying and resolving problems and completing audits while determining system improvements while implementing changes. As a quality assurance clerk I assisted in developing quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories. Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures and assisting quality assurance manager.
Production Supervisor
Chicago Hospitality
Tyson Foods INC. (2011- current)
This position is responsible for maintaining high production, quality, and yields while ensuring the safest working environment possible. The position requires an essential understanding and control of the production process, accurate record keeping, and general line maintenance and staffing. Specific responsibilities include checking daily production orders to ensure fulfillment of customer orders, ensuring every position is filled before start-up of production line, overseeing Team Member morning exercises and job rotation in order to facilitate ergonomics, and ensuring all machinery is performing to the highest standard possible. Other responsibilities include ensuring all workstations have passed USDA Inspection, promoting safety on a daily basis as well as through monthly safety meetings, and ensuring accurate shipments, rotation of inventory, and proper coding of products. Additionally, this position is responsible for knowing and communicating company benefits and compensation policies to Team Members, providing encouragement to Team Members in order to build the best team possible. The critical ability to perform the human relations functions such as training, retaining, and counseling on personal and professional problems. Other duties include overseeing various processing operations and working with other supervisors in solving problems, keeping records of reworked or returned product, providing continuous education on the importance of quality and performing other responsibilities as the need arises.
EXPERIENCE
Extensive technical knowledge (and an ability to explain technical information to people)
Excellent communications skills
Team-working and team management experience
A methodical and analytical approach good project management skills with organizational and problem solving skills
Accompanied GMP auditors. Recommends and implements action plans to correct deviations noted during audits
Establish and support a work environment of continuous improvement that supports the companies Quality policy, Quality System & the appropriate regulations for the area
Planning – including developing /maintaining a viable plan incorporating hiring, training, capacity modeling, efficiency/yield assumptions, ramp-rate, learning-curve etc.
Built Quality into all aspects of work by maintaining compliance to all quality requirements
Provide Leadership to team members and responsible for ensuring daily tasks are completed.
Responsible for assisting plant manager with pre-operational inspections, USDA inspections, HACCP monitoring, SSOP’s and GMP’s.
Helped to develop SPC procedures to monitor product performance and trends.
Provide support to Production to minimize rework and downtime.
Review micro results and communicate any problems to QA Supervisors for final determination.
Responsible for the holding/releasing of finished product as well as maintaining hold inventories and ingredient rotation and proper usage.
Review, maintain, file and distribute daily Quality/Production documentation to appropriate plant personnel.
Manage sample submission for the sentinel program and perform environmental swabs.
Perform data verification and pre-shipment review to ensure CCP’s are met prior to the release of finished product.
Assist in releasing product from HACCP, XBACTI, and Pathogen Holds.
Assist in sending Outside Releases to Distribution Centers to ensure product availability.
Maintain Inventory of Laboratory supplies and submit purchase orders accordingly.
Assist in Product Cutting Evaluations and Conduct Post production product analysis when necessary.
Perform analytical testing of percent salt content, fat analysis, moisture, protein, viscosity, drain weights, and percent Free Fatty Acids.
Perform Microbiological testing of finished product for Aerobic Plate count, coliforms, Staph, Yeast and Mold and E.coli.
Assist plant manager with special projects as needed.
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