Ben Franco
***** ******** *** *****, ****, Texas 77493. Cell: 832-***-****. Email: *********@*******.***
OBJECTIVE:
Secure a challenging Project Manager position in the Chemical, Oil and Gas industry’s process market that allows for continued professional growth, drawing on previous experience as a Technical Inside Sales and Project Manager. Over ten years of experience in all aspects of Customer Service, Project Management and Technical Inside Sales. Background includes resolving client service related problems. Ability to develop and maintain working relationships with clients, management, employees and suppliers. Possess interpersonal, verbal and written skills to interface with individuals at various levels.
EXPERIENCE:
Sulzer Centrifugal Pumps, Brookshire, TX. - Project Manager October 2014 to July 2015
Responsible for managing multiple large EPC projects ranging from $100,000 up to $5 million.
Functioned as a primary source of contact with the client.
Troubleshot issues and conflicts in order to ship the orders on time.
Set kick off meetings with clients, QA/QC, inspectors, Procurement Management in order to ensure that all the aspects of the Pre Award Meeting are met.
Reviewed all drawings, documentation, specifications and quotations in order to make sure they meet the project in order to complete the close-outs.
Managed change orders and schedule impact with suppliers, sales department and management.
Provided customer support by occasionally traveling for meetings, inspections and project close out activities.
Monitored all cost estimating in order to meet the profit margin.
Performed and managed reviews of project reports including monthly and weekly progress and project status.
Monitored all expenses and budgetary spending.
Problem solving skills in order to provide good client service and communication to the plants.
Managed pumps been manufactured in Mexico and in Brookshire, Texas.
Good negotiation and problem-solving skills with suppliers / clients to ensure the company increases profits.
Commercial knowledge of payment terms, like LOC, LD’s, etc.
Edgen Murray, Houston, TX. – Senior Project Manager December 2013 to October 2014
Responsible for overseeing multiple large EPC projects ranging for PVF from $100,000 up to $10 million.
Coordinated special coatings with third party suppliers.
Coordinated and managed kick off meetings with all the department managers to ensure the projects will be processed and finished on time.
Planned, organized, monitored and handled multiple projects domestically and internationally.
Managed and kept track of milestone payments agreed during the Pre-Award meeting.
Reviewed contracts thru legal/compliance to ensure customer / supplier specifications are met.
Set up a pre inspection meeting with the customers’ inspector in order to review the inspection holds.
Witnessed NDE testing at third party suppliers along with the client’s inspector.
McJunkin Red Man, Galena Park – Technical Inside Sales / PM March 2011 to November 2013
Responsible for providing valve and actuation quotations and administering orders for several EPC clients in the Oil, Gas and Chemical industry.
Executed large projects from $100,000 to $12 million, serving as a Project Manager, to manage and meet client requirements.
Communicated with customers during a Pre Award Meeting to ensure that the project requirements are met.
Acted as a purchasing agent in order to buy all the instruments / controls needed for the automated units.
Set up inspection meetings prior to shipping the orders from our warehouse or outside suppliers.
Puffer-Sweiven, Stafford, TX. – Project Manager August 2008 to March 2011
Responsible for executing multiple large EPC projects for valves and actuators ranging from $100,000 up to $5 million
Planned, organized, monitored and reported multiple projects for Latin America and domestically.
Assisted with export compliance documentation requirements.
Get involved with procurement to ensure the material is purchased in a timely manner.
Provided feedback to the sales department to ensure the project is meeting the specified requirements of assembly.
Planned an internal kick-off meeting with the production managers to ensure the assembly dateline can be achieved.
Managed three to five assistants to ensure the purchase order guidelines were followed.
Monitored material and documentation to ensure customer satisfaction.
Reviewed control systems to ensure the actuators will work properly in the field.
Witnessed testing at local suppliers prior to setting up the final inspections.
Jag Flocomponents (Neway Distributor), Stafford, TX. - Project Sales October 2007 to August 2008
Responsible for providing valve quotations and administering orders for several domestic, international companies in the oil and gas industry.
Developed work processes, procedures and organizational structures for newly formed projects in the United States and overseas.
Resolved issues related to returned products by coordinating efforts with shipping and receiving.
Ensured client satisfaction in order to keep and attract new clients.
Emerson Process Management – Bettis, Waller, TX. – Inside Sales / PM July 2005 to October 2007
Responsible for providing actuation quotations and administering orders for several domestic, international distributors and valve companies for actuators and spare parts in the oil and gas industry.
Troubleshot orders by ensuring timely delivery for customers; expedited orders, documentation and invoices for customers, accounting, project group and purchasing.
Coordinated with Quality Control, Purchasing department, shipping department and Engineering department in order to assist customers with inquiries and orders.
Resolved issues related to returned products by coordinating efforts with shipping and receiving.
Executed large projects, serving as a Project Manager, to manage and meet client requirements.
SOFTWARE SKILLS: Microsoft Office, AS400, Oracle and SAP
EDUCATION: University of Houston-Downtown, Bachelor of Business Management, December 2001.