Shireka Bolton
North Charleston, SC *****
Phone: 843-***-****
E-Mail: *************@***.***
Professional Summary
Medical Assistant with 7+ years work in fast-paced environment serving chronically ill patients, monitored vital signs, assisted with feeding, bathing/grooming, positioning and range of motion exercises. Established record of reliability and creating positive rapport with patients, family and staff.
Education and Training
Beta Tech, North Charleston, SC 02/22/2005-02/16/2006
Certificate of Completion in Medical Assistant Program
Top 5% of class
G.P.A 3.61
St. Johns High, Johns Island, SC 08/1997-05/2001
High School Diploma
G.P.A 3.5
Licenses
Medical Assistant Certificate. CPR, First Aid, and BLS certified
Skill Highlights
Charting expertise
Understands medical procedures
Trained in grooming and bathing assistance
Calm and level-headed under duress
Quick problem solver
Medical terminology knowledge
Reliable transportation
Strong medical ethic
Enthusiastic caregiver
Patient/family focused
Abides by infection control standards
Vast knowledge in computer programs and typing
Administrative duties including but not limited to answering multi line phone
Professional Experience
Medical University of SC Charleston, SC
March 2011 to May 2015
Patient Care Technician II
Maintained a clean, orderly and well-stocked environment. Comforted patients and provided them with reassurance
and encouragement. Provided patients and families with emotional support. Assisted with ADLs. Recognized and reported abnormalities and/or changes in patients’ health status to nursing staff. Assisted with adequate nutrition and fluid intake. Collected urine and fecal samples. Completed and submitted clinical documentation in accordance with agency guidelines. Read and recorded temperature, pulse and respiration.
Roper Hospital Charleston, SC
April 2007 to May 2010
Ambulatory Care Technician
Observed and documented patient status and reported patient complaints to the case manager .Read and recorded temperature, pulse and respiration. Completed and submitted clinical documentation in accordance with agency guidelines. Collected urine and fecal samples.
North Charleston Inn North Charleston, SC
January 2004 to January 2007
Hospitality Server
Greeted all guests in a courteous and professional manner. Cleaned and prepared various foods for cooking or serving. Cleaned bars, work areas, and tables. Supervised and coordinated activities of cooks and workers engaged in food preparation.
Howard Johnson Charleston, SC
February 2002 to January 2004
Server
Facilitated prompt and accurate seating and service of all guests. Received frequent customer compliments for going above and beyond normal duties. Maintained a professional tone at all times, including during peak rush hours. Delivered an exceptional dining experience with friendly, fast service.
A1 Roofing and Construction
August 2001 to March 2004
Receptionist
Coordinated all department functions for team of 10 employees. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Skills
Patient-focused care. Compassionate and trustworthy caregiver. Time management. Effectively interacts with
patients and families.
References
Crystal King, SleepMed office manager
Leslie Browne, Sams Club, 843-***-****
Kendra Washington, Island School teacher