Manager Management

Jeffery G. Harber, Ed.D.

**** ***** **** ****** ****, Dryden, VA 24243

423-***-**** (Cell), 276-***-**** (H): ********@*******.***

Management Experience

Manager, Lowe’s of Wise, VA: January 2004 – Present

Met and exceeded corporate goals and objectives while satisfying customer needs

Produced schedules, reviewed processes, led employees on creating solutions to a changing environment for both internal and external customers, improved communications between management and employees by an open door policy and by wandering around the sales floor, and created a culture of performance to provide service and product knowledge to assist customers with their projects.

Mentored employees on operations of the departments and on interacting with customers

Applied principles of Lean to minimize wasted motions and improve service. Included the interactions with the employees to promote continual improvement by brainstorming and feedback

Human Resources Director, Lee Regional Medical Center

Recruited, trained, hired, motivated, and managed personnel

Applied decision maker abilities as a practical and effective leader under pressure

Maintained organizational competitiveness through short and long range planning

Trained personnel in the areas of job performance and job efficiency

Organized and utilized teams to review processes

Reviewed resources and labor in order to effectively manage and improve the operation efficiency and the engagement of the employees and managers

Reduced cost due to training employees on processes and preventative maintenance and utilized the knowledge of departments in designing and implementing strategies

Plant Manager, Morrill Motors of Virginia, Pennington Gap, VA.

Anticipated problems, developed innovate solutions, and monitored budgets

Achieved a 15% increase in production for a manufacturing facility by improving quality, and material flow by reviewing processes and plant layout

Implemented 5S and other Lean techniques to organize the plant layout and inventory levels

Reviewed schedules and placed emphasis on quality; waste and tolerances

Monitored inventory to provide a JIT System

Encourage feedback and provided training to keep the employees and managers engaged and aware of processes and defects that caused failures in the field

Recruited and selected employees by reviewing their qualifications and interest in the company

Monitored production in order to meet shipment dates

Reviewed budgets to place funds in areas that needed improvements and reduce bottlenecks

Reviewed business plans with corporate officers to plan for the future in the external environment by existing and new customers

Jeffery Harber, Page 2 of 2

423-***-**** (Cell)

Plant Manager (Continued)

Utilized the 8D process of problem solving to recognize the problem, obtained needed resources, decided on the direction and completed the process

Successfully managed a facility in the area of profit and loss, created and improved teamwork, met production and shipment goals, and created an atmosphere for learning and creativity. Reviewed processes by being present on the floor

Created a culture of continuous improvement to reduce waste and improve employee’s skills for increased production with new clients

Initiated meetings with managers to discuss improvements and to improve brainstorming techniques. Improved communication between managers and employees on processes and the overall performance of the plant

Provided leadership and guidance to 100 employees. Set priorities in order to maximize efficiency between labor and production. Reduced downtime of the machinery by preventative maintenance and accountability of the produced parts

Revised schedules to increase production by utilizing labor and materials

Applied value stream mapping to improve workspace efficiency and to maximize products on the production floor and allocate resources

Constantly reviewing information for future growth on plant capacities and on cross training employees for multiple operations. Assisted the employees and mangers on the repairs and adjustments to the machinery

Performed safety inspections and resolved any safety issues

Additional Experience

Electricity Instructor, Lee County School Board, Jonesville, VA: 2002- 2004

Developed informational materials through MS Office

Adjunct Faculty, Mountain Empire Community College, Big Stone Gap, VA: 9 years

Taught courses in supervision, management, and human resource management

Professional Development

Certifications: Black Belt in Lean Six Sigma

Master Electrician in Virginia

Software: MS Office and Internet

Education

Ed.D. – Leadership and Policy Analysis: East Tennessee State University; Johnson City, TN

M.A. – Applied Organizational Management: Tusculum College; Greeneville, TN

B.S. – Industrial Technology: East Tennessee State University; Johnson City, TN

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