Customer Service Assistant

Alexander Milinski

*** ******* ******** ********* *** 5SW

077******** 020******** **********.********@*****.***

Profile

Graduate with passion for languages and desire to use them in professional environment.

Developed client service experience and verbal communication skills during two year voluntary role working with clients to help them plan their careers and make job applications.

Strong academic background, having taken an undergraduate degree in East European History and a masters degree in Latin American Studies.

Developed in depth writing and research skills at university and the ability to work under time constraints and pressure when producing essays.

Good computer skills and experience with Microsoft Programs.

Languages

Fluent in Spanish and Polish and have experience researching complex regional issues and writing essays in both languages. Experience translating and interpreting in both languages at voluntary role.

Speak French to an advanced level and have strong conversational ability in German.

Education & Qualifications

University College London Graduated 2014 Degree Class: Merit

MA in Latin American Studies.

Developed research experience analysing electoral trends in dissertation on the steady decline of partisanship in Colombia.

Gained experience working independently without supervision and producing quality work under these circumstances, during essays and in particular during 6 month dissertation project.

Worked extensively with Spanish language when researching subjects.

University College London Graduated 2013 Degree Class: 2.1

BA History of Eastern Europe.

Developed strong writing skills and ability to work to tight deadlines.

Interpersonal and leadership skills gained as student representative for my course where I served as a liaison between students and the department, communicating issues formally by email and at departmental meetings

Employment History

Work as film extra for various agencies. Part time since 2014

Position: Supporting Artiste: Background cast.

Disciplined role, having to travel large distances at night, often on short notice for early morning starts.

Work in teams with assistant directors and other extras to create setting for scenes.

JDG xero Warszawa. March 2015- May 2015

Position: Assistant manager at architecture printing firm.

Communicating with clients and taking requests in person and by telephone.

Managing machinery, organizing files and making sure plans were drawn up in time. Ealing Lido Centre, Work Club February 2013- February 2015

Position: Volunteer customer service assistant.

Worked together with fellow volunteers to organize events and gained interpersonal skills, communicating with clients, team-members and senior staff as well as the knowledge of when to take responsibility.

Translated and interpreted for Spanish and Polish speaking clients.

Recreational Summer Camp in Poland July- August 2011

Position: Supervisor and English Teacher.

Worked in a team to organize summer camp and taught children English in classes.

Queensmill School, Fulham September 2006 – July 2007

Position: Volunteer

Assisted teachers in caring for and helping educate and improve the lives of autistic children.

References

Available on request.

Contact this candidate