Customer Service Microsoft Office

Brianscott Eng

Lead Technical Consultant - Nestle Purina PetCare Company

Colona, IL

*******@*****.*** - 309-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Lead Technical Consultant

Nestle Purina PetCare Company - St. Louis, MO - April 2007 to Present Business Support for MH for 30 factories across North America

24/7 On Call Rotation

Remotely work from home office, work on a team as well as independently

Prioritize the importance of Business critical issues.

Work alongside Directors and Vice Presidents of NPPC on various project work

Provide immediate Business Support over the phone, IM, in person, or via e-mail Dock Supervisor

Quad City Freight Services - Davenport, IA - January 2002 to April 2007 Supervise the loading and unloading of freight trailers

Operate fork trucks, dispatch, spot, and routing of trailers

Outside customer service via phone, in person, or e-mail

Maintain inventory by inspecting incoming and outgoing freight

Certified fork lift trainer

EDUCATION

Business, Accounting, and Criminal Justice

Black Hawk College - East Moline, IL

August 1996 to December 1997

General in material

Alleman High School - Rock Island, IL

August 1992 to June 1996

SKILLS

Sap (7 years), Microsoft Office (7 years), Management (3 years), Microsoft Excel (7 years), Forklift (7 years) AWARDS

Five talls award recipient

October 2015

1. Integrity

2. Passion

3. Expertise

4. Performance

5. Innovation

Five talls award recipient

August 2009

1. Integrity

2. Passion

3. Expertise

4. Performance

5. Innovation

ADDITIONAL INFORMATION

SKILLS

SAP - WM/IM/MM Modules

SAP - Configuration

SAP - Create MH Training Documentation

SAP - Present Training in a classroom setting as well as on the job for end users. SAP - Received some training on T&P and QM Modules SAP - Minor EWM training

Excellent Customer Service skills via e-mail, IM, or phone SAP - MDM Experience

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