Quality Manager

MICHAEL SMITH

713-***-**** (Cell)

*********@*****.***

www.linkedin.com/in/MRSmith44

PROACTIVE QUALITY MANAGER

Improve Product Quality Through Process Improvement And Cost Reduction

Summary

Proactive Quality Assurance Team Leader with experience in quality management system development and maintenance at both a corporate and project level. Drive continual process improvement and reduce cost of poor quality through the development of team focused key performance indicators.

Highlights include:

*Reduced external product escapes by 75% in one year.

*Integral team member for API SPEC Q1 certification, Achieved Certification for Oceaneering May 2014.

*Quality Assurance representative and project management team member for multibillion dollar FEED and EPC contracts.

*Development, implementation and certification to ISO 9001 with compliance to CFR 21, for medical devices and military hardware.

Experience

Project Quality Manager, JGC America, Houston, TX

Developed quality manual, procedures and document management processes for the functional departments in an effort to achieve ISO 9000:2015 Certification. Planned and performed quality audits of internal processes on project and functional departments. Developed quality input for proposals, including man-hour estimates, quality requirements review and technical proposal quality. Created Project Quality Plans, internal and external audit schedules as well as project specific quality procedures. Developed and implemented project and corporate quality initiatives, training and awareness. Review and approval of quality aspects of material requisitions, purchase orders, contracts and vendor documents. Knowledge sets include: cost of quality, quality audit, quality engineer, quality management, quality systems management.

May 2015 - Present

Quality Engineering Supervisor, Oceaneering, Houston, TX

Supervision of 10 quality engineers, including performance reviews, staffing, training and budget. Responsible for the improvement of processes for NCRs, CAPAs, Databook approval and bids and proposal reviews. Developed standard Inspection and Test Plans, Quality Plans, Databook review and approval process and training. Implemented process improvement projects (Kaizen) and standardization of processes across multiple business units. Knowledge sets include: cost of quality, quality audit, quality engineer, quality management, quality systems management.

Jan. 2012 - Mar. 2015

Sr. Quality Assurance Engineer/Project Quality Manager, Bechtel Corp. OG&C, Houston, TX

Performed quality management tasks on multibillion dollar projects. Developed Project Quality Plans, Inspection and Test Plans, internal and external audit schedules as well as project specific quality procedures. Performed audits both internal and external, client interface for quality matters and ran project level CAR program. Review and approval of quality aspects of material requisitions, purchase orders, contracts and vendor documents. Supervised QA Engineers and QA Specialists assigned to the project.

Mar. 2008 – Dec. 2011

Quality Manager, Parylene Coating Services, Inc, Katy, TX

Developed and implemented an ISO 9001:2000 quality management system, including all processes and standard procedures, quality manual and calibration procedures.

Responsible for the daily quality operations of the facility, supervised quality control personnel and performed first article inspections. Performed audits both internal and external as well as oversight of the NC and CAPA programs.

Jan. 1999 – Mar. 2008

Applications Engineer/Facility Manager, Specialty Coating Systems, Inc, Ontario, CA

Plant Manager supervised hourly coating, QC, Office, maintenance staff. Responsible for day to day operations of facility, reporting to Global Facilities Manager.

Applications engineer worked with sales and client to determine the coating application to meet design requirements. Developed client specific processes and procedures for application of coating. Responsible for maintenance of quality management processes and procedures for facility.

Jun. 1995 – Dec. 1998

Skills

API Q1, Calibration, Inspection, Internal Auditing, ISO 9001 Standards, Lean Kaizen, Microsoft Office, Performance Analysis, Process Improvement, Quality Assurance And Control, Root Cause Analysis, Six Sigma, Staffing, Systems Management, AWS D1.1, AWS D1.6, ASME B31.3, NDE

Certifications And Professional Licenses

Certificate: ISO Auditor Certification, Sigma Solutions, 2000; Texas

Certificate: Six Sigma Yellow Belt, Bechtel, 2003; Texas

Education

Purdue University

Bachelor of Science

Mechanical Engineering

Professional

Development

Leading High Performance Teams

Pathways

STOP for Supervisors

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