RICARDO GOMEZ

**** ****** *****, **********, ** L7L 6V6

H: 905-***-**** acstj8@r.postjobfree.com C: 905-***-**** Page 1 of 2

SUMMARY

Progressive career growth with 20+ years of experience gained in fast-paced Manufacturing and Financial environments under continuous safety, quality, cost control and deadline pressure.

Proven Customer Service skills with Manufacturing Project and Program Management skills including production scheduling, planning & coordination experience with the ability to successfully facilitate and encourage cooperation between diverse operational groups and skill sets.

Strong analytical and problem-solving skills with excellent organizational, goal setting and time management skills.

Bilingual in English and Spanish with positive and effective leadership, communications and interpersonal skills leading, coaching and contributing in team based and individual assignments.

EXPERIENCE

HELIGEAR CANADA (dba Northstar Aerospace), Milton, ON 1996 to 2015 (Restructuring)

Heligear is the investment company that has acquired Northstar Aerospace, North America’s, multi-site, independent manufacturer of flight-critical aircraft gears & transmissions for commercial and military applications with annual revenues’ of $160M. Heligear acquired Northstar following a USA Chapter 11 / bankruptcy / restructuring and commenced new product allocation, equipment changes and process changes resulting in management and staff restructuring at the Milton plant - impacting me and others in the organization.

Program Manager 2008-2015

Key and contributing member of the Sales / Customer Service and Account Management teams and principal customer contact with core responsibilities for monitoring costs and profits margins while managing highly detailed product manufacturing programs with specific emphasis on project schedules and successful delivery of milestones that satisfy customer requirements for design, quality, cost, performance and timing.

Managed day to day communications and ensured positive customer relations.

Organized, compiled, prioritized and prepared production details including technical specifications, data and information plus pricing & quotations for management approval.

Liaised with all departments and ensured that customer requirements were being met within cost parameters and the scope of the Business Plan.

Successfully ensured on-time deliveries by providing effective oversight of supply chain management and manufacturing support.

Led project status meetings – ensuring tasks and responsibilities were assigned to members and minutes and schedules were published.

Coordinated drawing changes including reviewing and ensuring internal and external acceptance and a thorough understanding of all implications.

Communicated and worked effectively with work-team members, other members of the company and external customers.

Provided leadership and oversight of the day-to-day operations for overall compliance.

Managed risks, issues, and identified new opportunities for business growth.

Ricardo Gomez H: 905-***-**** acstj8@r.postjobfree.com C: 905-***-**** Page 2 of 2

Customer Programs Coordinator 2004-2008

Directed programs activities, production schedules, internal & external communications, reporting, programs customer reviews, shipments, forecast and customer financial obligations.

Day to day liaison between customers - coordinated day to day contractual activities and daily shipments.

Developed project plans including schedules, production and spare parts forecasts and program activities reports.

Monitored production and procurement activities against business models and report.

Made recommendations to management in the absence of the customer authorization to release parts for manufacture via factory instructions.

Coordinated verbal, written and data communications with Production, Sales, Finance, Quality, and Engineering.

Accounts Payable Coordinator 1996-2004

Set up vendor accounts and coordinated with departments. Trained new staff and problem-solved with A/P clerks. Supervised data-entry performed by accounting clerks.

Prepared weekly CDN & USA cheque runs. Managed Voids, Cancels, Stop-Payments, and Wires.

Reconciled utility bills, credit cards, and vendor accounts.

Performed month-end closing of Accounts Payable and monthly accruals.

Customer service with external suppliers.

ROYAL BANK OF CANADA 1990 to 1995

A leading, national bank

Supervisor and Branch Service Associate

Supervised daily banking procedures performed by bank employees.

Represented the Centre on matters relating to bank figures and balanced reports.

Prepared and posted all entries in need of correction through clients’ accounts and or branches, facilitating customer relations and customer satisfaction.

Reconciled credit cards, DDA and Savings accounts.

EDUCATION AND TRAINING

Education: Master’s Certificate in Project Management

Schulich School of Business, York University, Toronto, Canada, 2012

Business Administration Degree: Accredited by the University of Toronto Technological Institute of Acapulco, Acapulco, Mexico

Teacher Diploma, E.S.L. Harmon Hall Private School, Acapulco, Mexico

Process & Leadership Development: Inventory Control, Lean Manufacturing & Continuous Process Improvement, Communications and Team Building, HR Policies & Labour Law Compliance training including Workplace Harassment Awareness & Prevention, Diversity, Cultural Awareness, etc.

Computer Programs: MS OFFICE (Word, Excel, PowerPoint, Outlook & Explorer) plus Business Data Management systems used for Inventory Control, Production Planning, Costing, Invoicing, etc.

Safety & Environmental: First Aid / CPR and Basic training in Safety (Ontario Health and Safety Act compliance) & Hazardous Materials (MSDS and Waste/Spill Handling) Ergonomics, Hearing Conservation, Machine Guarding, Lock-Out / Tag-Out, Fire Prevention & Extinguishers, Personal Protective Equipment (PPE), and Crisis Prevention, Emergency Procedures / Evacuation.

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