Customer Service Sales
Resume:
MARY SZAPIRO
***********@*******.***
OBJECTIVE
To find a job that calls for learning and creativity. That offers advancement in a friendly, people-oriented atmosphere
PAUL DAVIS Bilingual Receptionist/Administration
2014-Present
Answering phones, receiving and responding
to telephone inquiries. Greeting visitors.
Receiving and sending packages via couriers
Managed Client appointments; and co-workers.
Filing, copying, organizing; photocopying. Booking travel arrangements (Hotels and Flights)
Taking claims, Order entering, general reception and Administration duties.
GREATER TORONTO EXECUTIVE CENTRE Corporate Receptionist/Customer Service
2014 (Contract)
Telephone Inquiries, greeting clients and visitors, sales on Kijiji, client follow
up and support, fax, reports, e mails, couriers, scheduling on calendar, Order entering, booking meetings in boardrooms. Keeping the area clean and organized for our clients.
ONLINE EXECUTIVE CENTRE Corporate Receptionist/Admin
2013-2014
Customer service; receiving and responding
to telephone inquiries. Greeting visitors.
Receiving and sending packages via couriers
Managed Client appointments; Order entering
Filing, copying, organizing; photocopying.
General reception and Administration duties.
PMF Inc. Customer Service
2008-2013
Guest relations, deal directly with customers either by telephone, electronically or face to face, respond promptly to customer inquiries,
handle and resolve customer complaints, set up new customer accounts, follow up on customer interactions.
ULTRATEX Customer Service/ Order Entering
1994-2008
Very good computer skills; file backup appropriately, answering phones and secretary duties, taking new orders, merchandising.
Keeping customer accounts up-to-date and accurate; Process incoming and outgoing payments
PERSONAL APTITUDES Accuracy, fast learner, mature,
Punctual, responsible, organized,
Works well under pressure, multitask,
Productive.
PROFESSIONAL
ABILITIES Merchandising, Sales, Management,
Leadership, Customer Relations
Computer skills, Administration
LANGUAGES English, French and Spanish Fluently
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